Sport Retail Customer Experience Pro

Decathlon UK Ltd; Cork; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Monthly teammate bonuses

Profit-sharing scheme

Company share options

€500 annual Sports Allowance

25% Staff Discount

Healthcare reimbursement

PRSA Pension scheme

Birthday Leave

Cycle to Work

Decathlon University training

Free parking Ballymun & Limerick

...and many more

Job summary

Decathlon Ireland is seeking a Sport Advisor (Sales Assistant) to be the face of our store, helping customers choose the right gear and services across in-store, online, and social channels. You will deliver tailored solutions, build relationships, and promote our range while ensuring a welcoming, safe shopping environment.

Two weeks of training will take place in Limerick or Dublin. We encourage sporty, customer-focused individuals to join our collaborative team and contribute to a healthy

Qualifications

• Genuine passion for sports and helping customers.
• Strong customer service mindset and desire to build relationships.
• Team player who supports colleagues and contributes to a positive environment.
• Clear, effective communication with customers and teammates.
• Resourceful and pragmatic attitude to solve problems.
• Efficient, organised approach to tasks in a fast-paced retail setting.

Responsibilities

• Deliver exceptional customer experiences by providing tailored product and service solutions.
• Provide Excellent Customer Service: Connect with customers across all channels to understand needs and guide them to best solutions.
• Offer a Range of Solutions: Present products and services meeting diverse needs and budgets, including rentals and subscriptions.
• Build Relationships: Cultivate positive relationships to foster loyalty and repeat visits.
• Promote Products and Services: Actively promote and sell offerings in-store, online, and on social media.
• Facilitate Smooth Transactions: Offer multiple payment options and basic repair/personalisation services.
• Create a welcoming store environment that is accessible and easy to explore.
• Ensure clear product information to help customers make informed choices.
• Maintain accurate stock and product availability for both physical and online channels.
• Prioritise Customer Safety and data protection in line with guidelines.
• Showcase Product Range with engaging displays to highlight offerings.
• Promote Sustainability through responsible waste management and eco-friendly practices.

Skills

Sports Enthusiast

Customer-Focused

Collaborative Teammate

Effective Communicator

Problem-Solver

Efficient and Organised

Job description

Decathlon Ireland is seeking a Sport Advisor (Sales Assistant) to be the face of our store, helping customers choose the right gear and services across in-store, online, and social channels. You will deliver tailored solutions, build relationships, and promote our range while ensuring a welcoming, safe shopping environment.

Two weeks of training will take place in Limerick or Dublin. We encourage sporty, customer-focused individuals to join our collaborative team and contribute to a healthy