Cycling Sport Advisor — Training, Discounts, Cycle-to-Work

Decathlon UK Ltd; Cork; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Healthy discounts on all DecathlonGood

Fun weekly Staff Sports/Activities

Cycle-to-Work Scheme

Decathlon Academy

Hundreds of discount vouchers

Job summary

Decathlon UK Ltd in Cork, Ireland, is seeking a Full-time Cycling Sport Advisor (Sales Assistant) to be the heart of the customer experience across in-store and online channels. You'll welcome sport enthusiasts, guide them through products and services, and work as a collaborative teammate to ensure a smooth shopping journey.

Responsibilities include delivering exceptional customer experiences, offering a range of solutions (new items, used gear, rentals, and subscriptions), building

Qualifications

• Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
• Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
• Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
• Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
• Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.

Responsibilities

• Create a Welcoming Environment: Design and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration of our sports products and solutions.
• Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions about their purchases.
• Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand.
• Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the company’s guidelines.
• Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers.
• Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices.

Skills

Customer service

Sales aptitude

Communication

Teamwork

Adaptability

Job description

Decathlon UK Ltd in Cork, Ireland, is seeking a Full-time Cycling Sport Advisor (Sales Assistant) to be the heart of the customer experience across in-store and online channels. You'll welcome sport enthusiasts, guide them through products and services, and work as a collaborative teammate to ensure a smooth shopping journey.

Responsibilities include delivering exceptional customer experiences, offering a range of solutions (new items, used gear, rentals, and subscriptions), building