Mountain Sports Sales Advisor — Customer Experience Pro

Decathlon UK Ltd; Limerick; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Healthy discounts

Staff Sports/Activities

Cycle-to-Work Scheme

Decathlon Academy

Discount vouchers hub

Job summary

Decathlon in Limerick is seeking a Full-time Mountain Sport Advisor (Sales Assistant) to welcome customers, guide them to the best sporting solutions, and ensure a smooth shopping journey across channels. You will promote products, handle transactions, and contribute to a friendly, safe store environment.

This role requires enthusiasm for sports, strong communication, teamwork, and a commitment to learning about our diverse range of gear.

Qualifications

• Demonstrated passion for sports and helping customers.
• Strong interpersonal and communication skills.
• Ability to work well in a team and create a positive atmosphere.
• Willingness to learn about products and services and share knowledge.

Responsibilities

• Deliver exceptional customer experiences by tailoring product and service solutions.
• Present products and services across in-store and online channels.
• Build relationships to foster loyalty and repeat visits.
• Promote offerings, manage transactions, and offer basic repairs/personalisation.
• Maintain welcoming store environment and ensure product availability.
• Support sustainability and responsible practices in store operations.

Skills

Customer service

Communication

Teamwork

Sales skills

Product knowledge

Adaptability

Job description

Decathlon in Limerick is seeking a Full-time Mountain Sport Advisor (Sales Assistant) to welcome customers, guide them to the best sporting solutions, and ensure a smooth shopping journey across channels. You will promote products, handle transactions, and contribute to a friendly, safe store environment.

This role requires enthusiasm for sports, strong communication, teamwork, and a commitment to learning about our diverse range of gear.