Sport Advisor: Customer Experience Champion

Decathlon UK Ltd; Limerick; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Healthy discounts on Decathlon goodies

Weekly Staff Sports/Activities

Cycle-to-Work Scheme

Decathlon Academy training

Discount vouchers hub

Job summary

Decathlon UK Ltd is seeking a passionate Sport Advisor (Sales Assistant) to be the heart of the customer experience. You will welcome sport enthusiasts, advise on products and services, and work with the team to ensure a smooth shopping journey across in-store, online and beyond.

You will help customers across channels, present solutions to meet diverse needs and budgets, and promote our range of products including rentals and subscriptions.

Responsibilities

• Provide Excellent Customer Service across in-store, online, and social channels to understand customer needs and guide solutions.
• Present and promote a range of products and services, including new items, used gear, rentals, and subscriptions.
• Build relationships to foster loyalty and encourage repeat visits and purchases.
• Create welcoming, accessible store environments and ensure product information is clear for informed decisions.
• Support sustainability by promoting eco-friendly products and responsible waste management.

Job description

Decathlon UK Ltd is seeking a passionate Sport Advisor (Sales Assistant) to be the heart of the customer experience. You will welcome sport enthusiasts, advise on products and services, and work with the team to ensure a smooth shopping journey across in-store, online and beyond.

You will help customers across channels, present solutions to meet diverse needs and budgets, and promote our range of products including rentals and subscriptions.