Ski & Sports Sales Advisor

Decathlon UK Ltd; Dublin; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Healthy discounts on Decathlon goodies

Staff Sports/Activities

Cycle-to-Work Scheme

Decathlon Academy training

Discount vouchers via SmartSpending

Job summary

Decathlon UK Ltd is seeking a Sport Advisor (Sales Assistant) to be the heart of the customer experience. You will greet sport enthusiasts, advise on products and services, and collaborate with the team to ensure a smooth journey across in-store and online channels.

You will guide customers with tailored solutions, promote offerings, manage transactions, and help create an inviting store environment while upholding safety and data standards.

Qualifications

• A passion for sport and customer service.

Responsibilities

• Deliver exceptional customer experiences by providing tailored product and service solutions.
• Offer a range of solutions including new items, used gear, rentals and subscriptions.
• Build relationships to foster loyalty and repeat visits.
• Promote products and services across in-store, online and social channels.
• Facilitate smooth transactions with multiple payment options and basic repair/personalisation services.
• Create a welcoming store environment and accessible layouts for exploration.
• Ensure clear product information and availability to meet demand.
• Prioritise customer safety and protect data per company guidelines.

Job description

Decathlon UK Ltd is seeking a Sport Advisor (Sales Assistant) to be the heart of the customer experience. You will greet sport enthusiasts, advise on products and services, and collaborate with the team to ensure a smooth journey across in-store and online channels.

You will guide customers with tailored solutions, promote offerings, manage transactions, and help create an inviting store environment while upholding safety and data standards.