Running & Water Sports Sales Advisor – Dublin

Decathlon UK Ltd; Dublin; Hybrid; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Staff discounts

Weekly activities

Cycle-to-Work scheme

Decathlon Academy training

Discount vouchers hub

Job summary

Decathlon in Dublin is seeking a passionate Sport Advisor (Sales Assistant) to be the heart of the customer experience. You will welcome sport enthusiasts, advise on products, and collaborate with the team to ensure a smooth shopping journey across in-store, online, and beyond.

The role involves providing tailored product solutions, promoting offerings, and maintaining a welcoming store environment while prioritising customer safety and sustainability commitments.

Qualifications

• Genuine passion for sports and enthusiasm to share knowledge.
• Commitment to exceptional customer service and building relationships.
• Thrives in a team environment and supports colleagues.
• Strong interpersonal and communication skills across diverse backgrounds.
• Resourceful, adaptable and able to think critically to solve issues.
• Excellent time management and prioritisation in a fast-paced setting.
• Commitment to continuous learning and personal growth.
• High emotional intelligence and empathy.
• Willingness to work weekends and holidays in a dynamic retail environment.

Responsibilities

• Provide Excellent Customer Service: Connect with customers across channels to understand needs and guide to best solutions.
• Offer a Range of Solutions: Present products and services including new, used gear, rentals and subscriptions.
• Build Relationships: Foster loyalty and repeat visits.
• Promote Products and Services: Actively promote offerings across in-store and online channels.
• Facilitate Smooth Transactions: Offer payment options and basic repair/personalisation services.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

Decathlon in Dublin is seeking a passionate Sport Advisor (Sales Assistant) to be the heart of the customer experience. You will welcome sport enthusiasts, advise on products, and collaborate with the team to ensure a smooth shopping journey across in-store, online, and beyond.

The role involves providing tailored product solutions, promoting offerings, and maintaining a welcoming store environment while prioritising customer safety and sustainability commitments.