Full Time Running / Water sports Sport Advisor

Decathlon UK Ltd; Dublin; In loco; EUR 16.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff discounts

Weekly activities

Cycle-to-Work scheme

Decathlon Academy training

Discount vouchers hub

Descrizione del lavoro

Decathlon in Dublin is seeking a passionate Sport Advisor (Sales Assistant) to be the heart of the customer experience. You will welcome sport enthusiasts, advise on products, and collaborate with the team to ensure a smooth shopping journey across in-store, online, and beyond.

The role involves providing tailored product solutions, promoting offerings, and maintaining a welcoming store environment while prioritising customer safety and sustainability commitments.

Competenze

• Genuine passion for sports and enthusiasm to share knowledge.
• Commitment to exceptional customer service and building relationships.
• Thrives in a team environment and supports colleagues.
• Strong interpersonal and communication skills across diverse backgrounds.
• Resourceful, adaptable and able to think critically to solve issues.
• Excellent time management and prioritisation in a fast-paced setting.
• Commitment to continuous learning and personal growth.
• High emotional intelligence and empathy.
• Willingness to work weekends and holidays in a dynamic retail environment.

Mansioni

• Provide Excellent Customer Service: Connect with customers across channels to understand needs and guide to best solutions.
• Offer a Range of Solutions: Present products and services including new, used gear, rentals and subscriptions.
• Build Relationships: Foster loyalty and repeat visits.
• Promote Products and Services: Actively promote offerings across in-store and online channels.
• Facilitate Smooth Transactions: Offer payment options and basic repair/personalisation services.

Conoscenze

Customer service

Communication

Teamwork

Problem solving

Descrizione del lavoro

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Full Time Running / Water sports Sport Advisor

Location: Dublin, IE, D01P2Y0

Contracted Hours: 40

Salary: €14.15 per hour

Sport: Running

As a Sport Advisor (Sales Assistant), you will be the heart and soul of the customer experience! You'll be the friendly face welcoming sport enthusiasts, the expert advisor guiding them through our products and services, and the collaborative teammate ensuring a smooth shopping journey across all channels - in-store, online, and beyond.

Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:

Deliver exceptional customer experiences by providing tailored product and service solutions:

• Provide Excellent Customer Service: Connect with customers across all channels (in-store, online, social media) to understand their needs and guide them towards the best solutions for their sporting activities.
• Offer a Range of Solutions: Present various products and services that meet diverse needs and budgets, including new items, used gear, rentals, and subscriptions.
• Build Relationships: Cultivate positive relationships with customers to foster loyalty and encourage them to return for future purchases.
• Promote Products and Services: Actively promote and sell our offer through various channels, including in-store interactions, online platforms, and social media engagement.
• Facilitate Smooth Transactions: Offer different payment options and provide basic repair and personalisation services to enhance the customer experience.

Create a welcoming and accessible store environment that encourages customers to explore our diverse range of sports products and solutions:

• Create a Welcoming Environment: Design and maintain customer-friendly store layouts that are accessible, safe, and encourage exploration of our sports products and solutions.
• Facilitate Informed Choices: Ensure clear and accessible product information to help customers make informed decisions about their purchases.
• Guarantee Product Availability: Maintain accurate stock levels and ensure both physical and digital availability of products to meet customer demand.
• Prioritise Customer Safety: Maintain a safe store environment and protect customer data in line with the company’s guidelines.
• Showcase Product Range: Develop visually appealing and effective product displays that highlight the breadth of our offerings and inspire customers.
• Promote Sustainability: Support our commitment to sustainability through responsible waste management and promoting eco-friendly products and practices.

We're looking for passionate individuals excited to join our team and contribute to our mission of moving people through the wonders of sport. You:

• Have a genuine passion for sports and enjoy sharing your knowledge and enthusiasm with others.
• Are dedicated to providing exceptional customer service and building positive relationships with every individual.
• Thrive in a team environment, value collaboration and cooperation, and contribute to a positive and supportive atmosphere.
• Possess strong interpersonal and communication skills, enabling you to connect with customers and colleagues from diverse backgrounds.
• Are resourceful, adaptable, and able to think critically to find effective solutions to challenges.
• Manage your time effectively, prioritise tasks, and maintain a high level of efficiency in a fast-paced environment.
• Demonstrate a commitment to continuous learning, personal development, and supporting the growth of others.
• Possess strong emotional intelligence, including empathy and self-awareness, allowing you to connect with others on an emotional level and build strong relationships.
• In addition to these qualities, you're comfortable working in a dynamic retail environment, including weekends and holidays, and are excited to contribute to the success of our team.

If you’re someone who thrives in a dynamic environment, a career at Decathlon could be a great fit. Our welcoming culture, rooted in values of vitality, responsibility, generosity, and authenticity- and brought together by a shared passion for sports- offers a truly enriching experience for everyone.

Get to enjoy the following benefits and perks:

• Healthy discounts on all Decathlon goodies
• Fun weekly Staff Sports/Activities
• Pedal your way to work with the Cycle-to-Work Scheme
• Dive into top-notch training at Decathlon Academy
• Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!

Thank you for checking the contracted hours above to see if this is a full-time or part-time role!

Decathlon is committed to inclusion and non-discrimination, and thus acts on a daily basis in favor of disability, a multi-generational workforce, social diversity, and equality between women and men. If, due to a disability, you require any special accommodations during the recruitment process, please let us know. At Decathlon, first and foremost, we are recruiting personality and character.