Spar Supervisor- Full Time

Monread Fare; Naas; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Staff discount

Peer awards

Referral scheme

On-site parking

Career progression

Bike to work

Job summary

Monread Fare, Naas is seeking a positive and energetic Supervisor to join our team. The role provides day-to-day front line management to ensure high standards in the store's operation.

Responsibilities include overseeing cashier operators, handling customer queries and complaints, opening and closing the store, and ensuring staff dress and conduct align with company policy. You will also support induction, training, and ongoing development to maintain excellent customer care.

Qualifications

• 2+ years' experience in a similar Supervisor position.
• Strong leadership and people skills.
• Excellent communication and solution-focused mindset.
• Customer-focused with a drive for excellent service.
• Integrity and ability to work in a team.

Responsibilities

• Oversee and ensure smooth running of cashier operators.
• Handle customer queries, requests and complaints.
• Open and close the store.
• Ensure staff adhere to company policies.
• Maintain timekeeping and attendance.
• Liaise between staff and management.
• Lead induction, training and development of staff.
• Uphold brand values and service standards.

Skills

Leadership

People skills

Communication

Customer service

Job description

Monread Fare, Naas is now seeking a positive and energetic Supervisor to join our team.

The purpose of the Supervisors role is to provide day to day front line management to ensure high standards are met in the successful running of Monread Fare's Store.

Main Duties:

• To oversee and ensure the smooth running of the cashier operators
• To handle customer queries, requests and complaints according to the store's procedures
• To open and close the store
• To ensure staff dress and appearance is according to company policy
• To have an in-depth knowledge of appropriate legislations to perform your job competently i.e. Health & Safety Regulations, Employment Legislations and Consumer Law
• To ensure proper liaison between staff and management
• To ensure that the highest standard of customer care is given to all our customers.
• To assist in the induction, training and development of staff in the store.
• To ensure company rules, policies and procedures are adhered to.
• To ensure the adequate timekeeping and attendance of staff members.
• To attend any training or development programmes as directed by store management.
• To actively live the brand values and engage others to do the same.
• To place orders
• To carry out any other duties as directed by store management.

Employee Benefits:

• 60% Staff Discount
• Peer Awards Scheme
• Employee Referral Scheme
• Free On-site staff parking
• Excellent Career Progression Opportunities
• Bike to Work Scheme

The successful candidate will possess:

• The ideal candidate must have 2+ years' experience in a similar Supervisor position.
• Strong general leadership and people skills.
• Excellent communication skills and be solution focused with a high drive and a positive attitude.
• Customer Focus - you are aware that the customer comes first. You have a passion for delivering excellent levels of service to please our visitors! If a customer has a concern, you know how to deal with and resolve it.
• Personal Drive - you don\'t need to be told what to do. You know what is required to succeed and you go about doing it. You go about your work confidently and with great attention to detail!
• Integrity - honesty is the best policy when it comes to team work, and you respect everyone who you come into contact with.
• Teamwork - you get on great working in a team. You know when you are required to lead and follow.
• We do not require the assistance of agencies at this time