Spa Therapist

Hollybank Trustees Ltd; Westport; On-site; EUR 26,000 - 38,000; Full time

Job summary

The Grace Westport Estate in Westport, County Mayo, Ireland, invites a Spa Therapist to join its luxury wellness team. You will deliver professional spa treatments, from massages to facials, in a serene, high-standard environment and tailor experiences to guest preferences.

The role requires CIDESCO/CIBTAC/ITEC certifications, at least one year in a spa setting, and a passion for exceptional service. You’ll work weekends and holidays as part of a discreet, polished team, using Journey, Book4Time

Qualifications

• CIDESCO, CIBTAC or ITEC level facial/body certification required.
• Minimum 1 year in a spa, resort or wellness environment.
• Knowledge of massage techniques (Swedish, Deep Tissue, Aromatherapy).
• Ability to maintain client confidentiality and high service standards.

Responsibilities

• Provide professional spa treatments (massages, facials, body scrubs, wraps, manicures, pedicures).
• Consult with clients to understand needs and tailor treatments accordingly.
• Maintain cleanliness and hygiene in treatment rooms and spa facilities.
• Ensure timely and efficient delivery of services; manage supplies.
• Promote spa products and services based on client needs.
• Uphold confidentiality and provide exceptional guest service.

Skills

CIDESCO/CIBTAC/ITEC

Spa treatments knowledge

Customer service

Team player

Tools

Journey

Book4Time

Try-Be

Job description

Location: On site / Westport, Co. Mayo, Ireland
job type: Permanent / Full-time
Sector and subsector: Fitness & Leisure | Fitness & Leisure
Salary: Negotiable salary

Now Hiring at The Grace

The Grace | Where Excellence meets Opportunity

Westport, County Mayo | Full-Time

Job Summary:

The Spa Therapistis responsible fordelivering exceptional andpersonalisedspa experience in alignment with The Grace Westport Estate’s luxury standards. This role involvesprovidinga range of professional spa and wellness treatments while ensuring a serene and restorative environment for all guests. The ideal candidate willpossessrefined technical skills, deep product knowledge, and a passion for holistic well-being.

KeyResponsibilities

• Provide professional spa treatments including massages, facials, body scrubs, wraps, manicures, pedicures, and other wellness therapies as trained and certified.
• Consult with clients to understand their needs and preferences, tailoring treatments accordingly.
• Maintain cleanliness and hygiene standards in all treatment rooms and spa facilities, adhering to health and safety guidelines.
• Excellent time management and organizational skills, ensuring punctuality and efficiency in treatment delivery.
• Ensure treatment areas are well-stocked with supplies and equipment before each service.
• Promote spa products and services, offering recommendations based on client needs.
• Comply withtherapist/client confidentiality protocols
• Exceptionalguest service, communication, and interpersonal skills,with a refined, discreet, and polished demeanour
• Physically fit with stamina and posture awareness to perform treatments effectively over extended periods.
• Maintain a high standard of personal presentation and alwayscomply withgrooming / uniform standards.
• Work collaboratively with the spa team to ensure a seamless and relaxing guest experience.
• Uphold the spa’s brand standards, values, and service culture.

This job description is not intended to be either prescriptive orexhaustive,it is issued as a framework to outlinemain areasof responsibility at the time of writing.

RequiredExperience&Skills

• Certifications in both facial and body treatments at CIDESCO, CIBTAC, or ITEC level.
• Minimum 1 years of experience in a spa, resort, or wellness environment (preferred).
• Knowledge of different massage techniques (Swedish, Deep Tissue, Aromatherapy, etc.).
• Attention to detail and a commitment to providing excellent customer service.
• Ability tomaintainclient confidentiality and professionalism.
• Positive attitude, strong work ethic, and team spirit.
• Flexibility to work weekends, holidays, and varying shifts asrequired.
• Eligibility to work in Ireland.

Preferred Experience & Skills

• Proficiencyin spa software systems such as Journey, Book4Time, or Try-Be.
• Familiarity withprestigious skincare and spa brands(e.g., GROUND, ESPA, Elemis, NaturaBissé, Voya)
• Previousexperience in aLuxuryhotel spa or international luxury wellness brand.
• Demonstrated passion forcontinuous learningand staying informed about emerging wellness trends and innovations.

The GraceWestport Estate is an equal opportunity employer. We strive to create andmaintaina diverse workforce where everyone is respected and included.