Spa Concierge & Guest Experience Champion

Niche Hotels Unlimited Company; Ireland; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Special hotel rates across Europe

Recognition vouchers

Talent referral scheme

Wellbeing calendar

Training & progression

Job summary

Leonardo Hotels invites a friendly Spa Receptionist to join The g Hotel & Spa family in Ireland. You’ll be the first point of contact for guests, delivering warm, five-star service while supporting the Spa department and ensuring smooth check-in and check-out.

As an ambassador for our hotel and the Leonardo Hotels estate, you’ll collaborate with colleagues to create memorable moments, uphold service standards, and promote our wellbeing and progression programmes.

Responsibilities

• Support the smooth running of the Spa department and guest care.
• Be an ambassador for the hotel and Leonardo Hotels estate.
• Manage check-in and check-out for guests.
• Deliver warm, five-star guest service.
• Collaborate with other departments to create memorable moments.

Job description

Leonardo Hotels invites a friendly Spa Receptionist to join The g Hotel & Spa family in Ireland. You’ll be the first point of contact for guests, delivering warm, five-star service while supporting the Spa department and ensuring smooth check-in and check-out.

As an ambassador for our hotel and the Leonardo Hotels estate, you’ll collaborate with colleagues to create memorable moments, uphold service standards, and promote our wellbeing and progression programmes.