Solutions Architect, Platforms, UK & Ireland

Stripe; Dublin; On-site; EUR 86,000 - 130,000; Full time

Job summary

Stripe, Dublin, is seeking a Solutions Architect within the Solutions Architecture team. You will build consultative relationships with C-level and technical decision-makers to drive monetization and growth, architecting solutions on Connect and platform payments.

In this role you will define customer strategy, roadmaps, and integrations with ERP/CRM and other services, lead executive briefings and demos, and help expand Stripe's footprint across global markets.

Qualifications

• 4+ years in a customer-facing engineering role at a global software enterprise.
• Executive engagement with key decision makers and credibility at all levels.
• Lead customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of software development lifecycle and API architecture.
• Outstanding communication and presentation skills for technical and non-technical audiences.
• Develop a comprehensive understanding of Connect and platform payments integration.

Responsibilities

• Define the customer strategy and close new complex opportunities.
• Create end-to-end transformation roadmaps and architectures with deep third-party integrations.
• Lead engagements with executives via briefings, readouts, and demos.
• Expand footprint into new markets and payment methods within existing accounts.
• Act as Voice of the Customer to inform leadership, product, and engineering.
• Participate in sales forecasting, QBRs, and territory planning.
• Showcase platform capabilities and benefits to stakeholders.
• Oversee pre-sales projects and feasibility checks.

Skills

Executive engagement

Communication

API architecture

SDLC understanding

Connect platform payments

ERP/CRM integration

Customer-facing

Strategic thinking

Payments domain knowledge

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

The Solutions Architecture team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe. We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers, and Product Teams to develop and execute on the account strategy for our platform prospects.

What you'll do

As a member of the team, you'll build highly consultative trusted relationships with C-level executives and technical decision makers in the customer's organization to provide business and technical thought leadership and become a trusted advisor in solving business-critical challenges. You'll architect business models with them so they can drive new monetization opportunities and growth.

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy. Identify and close new complex opportunities and accelerate solution adoption
• Develop and articulate the end-to-end customer transformation journey and create future roadmaps and architectures with deep third-party integrations in play
• Lead strategy engagements with users to align to business priorities, design solutions, and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, and solution demos
• Expand our footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods
• Act as the "Voice of the Customer" to bring insights, trends, and opportunities to the leadership, product, and engineering teams from the forefront and prioritized for delivery
• Participate in sales forecasting, Quarterly Business Reviews, and account and territory planning to strategically and tactically align for success
• Showcase the capability of our platform in solving business problems, highlighting features, benefits, and potential customizations. This includes demonstrating how those benefits pass down to the customer's own user base
• Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities
• Thorough understanding of the software development lifecycle and API architecture
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences
• Develop a comprehensive understanding of Connect, our solution for enabling platform payments, exploring its various features, and integration methodologies
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax, and legacy systems interact with each other in a platform technology stack or ecosystem

Preferred Qualifications

• Experience as a customer-facing, domain expert in the payments space, presenting and architecting solutions for platform customers
• Prior experience driving technical sales with top-tier enterprise-scale platforms and supporting them and their customers' unique requirements
• Experience with integrating Stripe or other RESTful APIs into web applications
• Experience in systems design, building, and deploying complex applications
• Experience in helping customers adopt and consume software in a cloud model
• Strategic and creative thinker who proactively identifies challenges and maintains a positive approach when facing difficult obstacles

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is €86,400 - €129,600. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.