Solution Engineer - SaaS sales

Accenture UK & Ireland; Dublin; Sur place; EUR 70 000 - 95 000; Plein temps

Résumé du poste

Accenture UK & Ireland is seeking a Solution Engineer SMA to partner with Sales - SMB and deliver technical guidance throughout the buying and onboarding journey. You will lead technical discovery sessions, design integration approaches, address security and compliance questions, and translate business requirements into practical solution architectures that accelerate customer adoption.

You will enable customers by demonstrating architecture patterns, delivering demos, and providing clear

Qualifications

• 3+ years in a pre-sales technical role such as Solution Consultant or Sales Engineer.
• Strong understanding of RESTful APIs, authentication, and integration patterns.
• Ability to translate business requirements into scalable architectures.
• Familiarity with security practices, data protection, and compliance standards.
• Experience with SaaS, cloud platforms, or AI/ML solutions.

Responsabilités

• Lead technical discovery calls and design integration approaches.
• Provide architecture recommendations, demos, and PoCs for customers.
• Address security, compliance, and regulatory questions.
• Collaborate with product, engineering, and sales to craft solution proposals.
• Support SMB sales teams during onboarding and customer handoff.

Connaissances

Pre-sales

API concepts

Solution architecture

Security & compliance

Technical demos

SaaS & Cloud

Stakeholder communication

Description du poste

About The Role

We're looking for a highly skilled Solution Engineer to partner with our sales and customer teams to deliver exceptional technical guidance throughout the buying and onboarding journey. In this role, you’ll support SMB and API sales cycles by running technical discovery sessions, designing integration approaches, addressing security and compliance questions, and ensuring customers clearly understand how to configure and deploy our AI solutions. You will act as the technical expert in the room translating business requirements into solution architecture, advising on best practices, and helping remove technical blockers that accelerate customer adoption. If you thrive at the intersection of technology, customer engagement, and problem-solving, this is the role for you.

Job Title

Solution Engineer SMA

Location

Dublin

Team

Sales - SMB

Role Type

Full Time

Reports To

Team Lead

Responsibilities

Pre-Sales Technical Expertise

• Support sales teams in customer calls by leading technical discovery, clarifying integration needs, API usage requirements, and system dependencies.
• Translate customer goals and workflows into recommended architecture patterns, configuration options, and implementation approaches.
• Deliver demos, walkthroughs, and light proofs of concept that showcase technical capabilities and address customer-specific use cases.
• Provide guidance on API integration (authentication, rate limits, endpoints, performance considerations, data flow design).

Security & Compliance Support

• Lead conversations around security posture, including data handling, encryption, authentication, access control, and compliance standards.
• Respond to customer security questionnaires and assist with risk assessments, with support from internal security teams as needed.
• Communicate how the platform aligns with enterprise-grade security practices and regulatory requirements.

Solution Design & Consultation

• Partner with sales, product, and engineering to shape solution proposals that align with technical feasibility and customer value.
• Document recommended architectures, configuration steps, and onboarding plans.
• Identify potential technical blockers early and provide mitigation strategies.

Cross-Functional Collaboration

• Work closely with Product and Engineering teams to elevate technical issues, influence roadmap, and share customer insights.
• Support Customer Success teams during the early post-sale phase to ensure smooth technical handoff and implementation readiness.
• Contribute to internal knowledge bases, FAQs, and solution playbooks to scale repeatable technical motions.

Qualifications

Required

• 3+ years in a Solution Consultant, Sales Engineer, Solution Architect, Technical Account Manager, or similar pre-sales technical role.
• Strong understanding of API concepts, including RESTful design, authentication patterns, integration workflow design, and common error-handling practices.
• Ability to run technical discovery and translate customer requirements into integration architecture.
• Competence in discussing security practices (encryption, data residency, identity/access management, network controls).
• Comfortable engaging with both technical and non-technical stakeholders; excellent communication and explanation skills.
• Hands-on familiarity with SaaS platforms, cloud technologies, or AI/ML-driven solutions.
• Ability to create architectural diagrams, solution documentation, or configuration guidelines.

Preferred

• Experience supporting AI, API-first, or developer-centric products.
• Familiarity with scripting, JSON payloads, or light troubleshooting (not a full coding role, but technical literacy expected).
• Knowledge of SOC2, ISO 27001, GDPR, and enterprise security standards.
• Background working with SMBs or high-velocity sales teams.