Senior Manager Solution Engineering Specialisation EMEA SMB

Momentum; Dublin; Hybrid; EUR 180,000 - 240,000; Full time

Job summary

Leadout Capital is seeking a Senior Manager of Specialist Solution Engineering (SMB EMEA) to lead a team of elite technical experts delivering transformational Salesforce architectures and AI-enabled solutions across the SMB EMEA ecosystem.

You will mentor a 10+ strong team of Solution Engineers and Architects, drive strategic customer engagements with C-level executives, and collaborate across Product, Engineering, Marketing and Sales to accelerate deal velocity and customer value.

Qualifications

• 10+ years in technical pre-sales, solution architecture or technical consulting.
• 5+ years leading high-performing technical teams.
• Proven track record closing complex deals ($500K+ ACV).
• Experience with AI/ML, cloud architecture and enterprise integration.

Responsibilities

• Lead and develop a team of 10+ senior Solution Engineers and Architects.
• Engage with C-level and technical leaders to architect solutions.
• Drive PoCs and technical evaluations for strategic deals.
• Collaborate with Product, Engineering, Marketing and Sales on GTM and demonstrations.
• Represent Salesforce at industry events and drive thought leadership.

Skills

Executive presence

C-suite engagement

Solution architecture

Team leadership

AI/ML expertise

Cloud architecture

Enterprise integration

Python

SQL

REST APIs

Education

Graduate degree in CS/Engineering or related field

Tools

AWS

Azure

GCP

Job description

About the Role

As Senior Manager of Specialist Solution Engineering (SMB EMEA), you will lead a team of elite technical experts driving technical wins and transformative solutions across the Salesforce ecosystem.

You will build, mentor and scale a world-class team of Solution Specialists who translate complex business challenges into elegant Salesforce architectures, directly impacting regional Annual Recurring Revenue (ARR).

Sitting at the intersection of cutting-edge technology and business growth, your team will serve as the technical foundation for our most strategic SMB relationships across EMEA, enabling growing mid-market enterprises to unlock unprecedented value and scale their operations through Salesforce applications and AI innovation.

Key Responsibilities & Day-to-Day Impact

1. Team Leadership & Development

• Build, mentor and scale a team of 10+ senior Solution Engineers and Architects specialising in AI, Cloud and Enterprise solutions.


• Establish technical standards, playbooks and best practices for solution design and customer engagement.


• Conduct regular 1:1s, performance reviews and career development planning with direct reports.


• Drive recruitment efforts to attract top-tier technical talent and build diverse, high-performing teams.

2. Strategic Customer Engagement

• Partner directly with C-level executives and technical leaders at strategic accounts to understand business objectives and architect transformative solutions.


• Lead complex proof-of-concept initiatives and technical evaluations for deals valued at $1M+ ARR.


• Deliver executive-level presentations and technical demonstrations that articulate business value and ROI.


• Act as a trusted advisor to customers on their AI and digital transformation strategies and roadmaps.

3. Cross-Functional Collaboration

• Collaborate with Product, Engineering, Marketing and Research teams to create concept-ready demonstrations for clients, enablement materials for wider EMEA teams and thought leadership presentations at conferences and events.


• Partner with Sales leadership to develop account strategies, qualify opportunities and accelerate deal velocity.


• Work with Customer Success and Forward Deployment Engineering teams to ensure smooth handovers and drive product adoption post-sale.


• Contribute to company-wide go-to-market strategy and positioning.

4. Technical Excellence & Innovation

• Stay current on industry trends, the competitive landscape and emerging technologies in AI/ML, cloud infrastructure and enterprise architecture.


• Develop reusable solution patterns, reference architectures and technical assets that accelerate customer outcomes.


• Represent Salesforce at industry conferences, customer events and technical forums.


• Drive thought leadership through white papers, technical blogs and speaking engagements.

Business Impact & Success Metrics

Performance will be measured across the following Excellence Factors and associated KPIs:

Trusted Partner

• Customer Attrition


• ACV (Annual Contract Value)


• Solution Scorecard


• Completion

Trusted Advisory

• Trusted Advisory metrics (role-specific advisory quality measures).

Talent Multiplier

• Great Insight Score (employee engagement survey).


• Team member attrition and retention.


• Team IDP documentation and execution.


• Quarterly Check-In documentation and execution.
  
• Coaching and Development.

Business Leader

• Growth / Attainment (quota attainment).


• Pipegen (pipeline generation).


• Forecast Accuracy.


• ACV (Annual Contract Value).

Attendance & Travel Requirements

Collaboration-Focused Hybrid Working Policy

This role requires a minimum of 3 days per week in our Dublin hub office.

In-office days are designed to maximise team collaboration, customer meetings and cross-functional alignment. Specific in-office days may be adjusted based on customer meeting schedules and team requirements.

Customer-Driven Flexibility

• Customer meeting schedules may require adjustments to standard in-office days.


• Executive customer engagements may necessitate specific office presence for on-site meetings.


• Proof-of-concept periods may require extended on-site or customer-site presence.

Team Collaboration Needs

• Weekly team meetings, 1:1s and planning sessions scheduled on core in-office days.


• Cross-functional collaboration sessions with Product and Engineering coordinated around office days.


• New-hire onboarding includes increased in-office presence during the first 90 days (4-5 days per week recommended).

Travel Requirements

• Domestic Travel: 20-30% for regional customer meetings and internal events.


• International Travel: 5-15% for global accounts and international conferences.


• Peak Periods: Increased travel during fiscal quarter-end, major product launches and industry conference season.

Required Skills, Qualifications & Competencies
Must-Have Requirements

Experience

• 10+ years of experience in technical pre-sales, solution architecture or technical consulting roles.


• 5+ years of experience managing and developing high-performing technical teams.


• Proven track record of closing complex deals ($500K+ ACV).


• Experience working across industry verticals, enterprise clients and start-up environments.


• Proven ability to break down complex, multi-threaded go-to-market initiatives and drive positioning at start-up pace and enterprise scale.

Technical Skills

• Deep expertise in AI/ML systems, large language models, cloud architecture and enterprise integration.


• Strong understanding of modern software development practices, APIs and integration patterns.


• Hands-on experience with Python, SQL, REST APIs and cloud platforms (AWS, Azure or GCP).


• Ability to architect solutions spanning multiple technologies and vendor ecosystems.

Leadership & Communication

• Exceptional executive presence and ability to engage with C-suite stakeholders.


• Proven ability to build, mentor and retain top technical talent.


• Outstanding written and verbal communication skills, with the ability to engage technical and non-technical audiences.


• Experience driving cross-functional initiatives and influencing without authority.

Business Acumen

• Understanding of enterprise sales cycles, procurement processes and commercial negotiations.


• Ability to articulate ROI, business value and strategic alignment of technical solutions.


• Track record of contributing to revenue targets and business growth.


• Experience with solution pricing, sizing and commercial modelling.

Nice-to-Have Requirements

Advanced Technical Expertise

• Graduate degree in Computer Science, Engineering or a related field.


• Experience with AI/ML model training, fine-tuning and deployment at scale.


• Published technical content, patents or open-source contributions.


• Relevant certifications (AWS Solutions Architect, GCP Professional Architect, etc.).

Domain Expertise

• Industry-specific knowledge in Financial Services, Healthcare, Retail or Manufacturing.


• Experience with regulatory compliance frameworks (SOC 2, GDPR, HIPAA, etc.).


• Background in management consulting or professional services.

Leadership Experience

• Experience managing managers or leading distributed teams.


• Track record of building teams from scratch or leading organisational transformation.


• Executive coaching or leadership development training.


• Performance management and coaching experience.