Software Engineer, AI & Automation - MTS

Salesforce, Inc.; Dublin; On-site; EUR 70,000 - 95,000; Full time

Job summary

Salesforce, Inc. is seeking software engineers to investigate and resolve support cases, production defects, access issues, and integration failures. You will build automation for recurring tasks, such as access requests and log analysis, and develop AI agents and workflows with safeguards.

You’ll identify root causes and contribute to maintainable code and tests. Ideal candidates have 2–3 years of software engineering experience, a CS/Engineering degree or equivalent, and familiarity with

Qualifications

• 2–3 years of software engineering experience.
• Foundational programming skills in Python, Java, JavaScript/TypeScript or Go.
• Understanding of data structures, APIs, testing, version control and debugging.

Responsibilities

• Investigate and resolve support cases, production defects, access issues and integration failures.
• Build automation for recurring tasks such as access requests and log analysis.
• Develop AI agents and workflows with safeguards and maintainable code.
• Participate in incident response and on-call rotations.

Skills

Python

Java

JavaScript

TypeScript

Go

Education

CS/Engineering degree or equivalent

Tools

Git

CI/CD

Monitoring tools

Job description

Salesforce, Inc. is seeking software engineers to investigate and resolve support cases, production defects, access issues, and integration failures. You will build automation for recurring tasks, such as access requests and log analysis, and develop AI agents and workflows with safeguards.

You’ll identify root causes and contribute to maintainable code and tests. Ideal candidates have 2–3 years of software engineering experience, a CS/Engineering degree or equivalent, and familiarity with