Software Engineering MTS

Salesforce, Inc.; Dublin; Vor Ort; EUR 70.000 - 95.000; Vollzeit

Zusammenfassung

Salesforce, Inc. is seeking software engineers to investigate and resolve support cases, production defects, access issues, and integration failures. You will build automation for recurring tasks, such as access requests and log analysis, and develop AI agents and workflows with safeguards.

You’ll identify root causes and contribute to maintainable code and tests. Ideal candidates have 2–3 years of software engineering experience, a CS/Engineering degree or equivalent, and familiarity with

Qualifikationen

• 2–3 years of software engineering experience.
• Foundational programming skills in Python, Java, JavaScript/TypeScript or Go.
• Understanding of data structures, APIs, testing, version control and debugging.

Aufgaben

• Investigate and resolve support cases, production defects, access issues and integration failures.
• Build automation for recurring tasks such as access requests and log analysis.
• Develop AI agents and workflows with safeguards and maintainable code.
• Participate in incident response and on-call rotations.

Kenntnisse

Python

Java

JavaScript

TypeScript

Go

Ausbildung

CS/Engineering degree or equivalent

Tools

Git

CI/CD

Monitoring tools

Jobbeschreibung

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category: Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Help build the next generation of AI-powered engineering.

What You'll Actually Be Doing

Investigate and resolve support cases, production defects, access issues and integration failures. Build automation for recurring tasks such as access requests, case responses, log analysis, troubleshooting and maintenance. Develop AI agents and workflows that help classify cases, retrieve relevant knowledge and execute approved actions with appropriate safeguards. Identify root causes and improve code, monitoring, tests and documentation to prevent recurring incidents. Write, test, review and deploy maintainable software using established engineering practices. Participate in incident response and scheduled support or on-call rotations, with training and guidance appropriate to your experience. Work with senior mentors and product teams to understand systems, prioritize improvements and deliver changes safely. Measure the impact of your work through reduced manual effort, fewer repeat issues, faster resolution and improved reliability.

You're Our Person If...

• 2-3 years of experience in software engineering.
• Foundational programming skills in at least one language, such as Python, Java, JavaScript, TypeScript or Go.
• An understanding of software engineering fundamentals, including data structures, APIs, testing, version control and debugging.
• An ability to investigate problems using logs, error messages and system behavior.
• Curiosity about automation, AI-assisted development and reliable production systems.
• Clear communication, a collaborative approach and a willingness to ask questions and learn from feedback.
• A degree in computer science, engineering or a related field, or equivalent practical experience.

Even Better If...

• Building scripts, internal tools or workflow automation.
• Salesforce platform working knowledge preferably with Salesforce admin certification & APEX hands on experience - or desire to obtain certification.
• Working with cloud platforms, databases, CI/CD pipelines or monitoring tools.
• Developing or integrating AI agents, large language models or knowledge retrieval systems.
• Supporting enterprise applications or investigating production incidents.
• Applying secure coding practices, access controls and audit logging.

How you'll grow

You'll receive mentoring, code review and practical experience across the software development lifecycle. As you demonstrate engineering capability and measurable impact, you'll have opportunities to contribute to increasingly complex systems and broader product development, based on your readiness and team needs. Success means solving today's problems while building software that reduces tomorrow's manual work.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.