Sneaker Store CX Specialist | Perks & Growth

Foot Locker; Dublin; On-site; EUR 2,087,000 - 4,188,000; Full time

Benefits offered by this job

Hourly pay €15.15

4 Weeks Paid Holiday

Associate discount 30-50%

WellHub wellbeing

Employee Assistance Program

Company sick pay

Head Office internships

Ambassador programme

Development opportunities

Job summary

Foot Locker in Ireland is looking for an enthusiastic Sales Associate to join our retail team. You will talk about athletic sneakers and apparel, start natural conversations, and adapt to different customers to resolve issues with a smile.

You will work as part of a team on the sales floor, focusing on delivering a great in-store experience to every customer. Your success will be measured by personal and productivity goals, and you will have opportunities to learn about trends, product lines,

Qualifications

• 0-3 years of retail experience.
• Confident engaging customers to deliver an elevated experience.
• Motivated to achieve great results from interacting with customers and athletic products.
• Initiates completion of tasks without supervision.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Ensuring high levels of customer satisfaction with product knowledge and teamwork.
• Delivering sales, outstanding customer experience, and meeting operational expectations.
• Maintaining personal and productivity goals.
• Connecting with customers by asking open-ended questions to assess needs.
• Learning and sharing product knowledge and trends to fit customer needs.
• Maintaining awareness of product knowledge and current trends.
• Contributing to a positive and inclusive work environment.

Skills

Retail experience

Customer engagement

Enthusiasm for athletic products

Self-motivation

Task initiation

Flexible availability

Job description

Foot Locker in Ireland is looking for an enthusiastic Sales Associate to join our retail team. You will talk about athletic sneakers and apparel, start natural conversations, and adapt to different customers to resolve issues with a smile.

You will work as part of a team on the sales floor, focusing on delivering a great in-store experience to every customer. Your success will be measured by personal and productivity goals, and you will have opportunities to learn about trends, product lines,