Sneaker Store CX Associate — Elevated Customer Experience

Foot Locker; Leinster; On-site; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Hourly pay rate €15.15

4 weeks paid holiday

Associate discount 30-50%

WellHub wellbeing options

Employee Assistance Program - Retail

Sick pay scheme

Head Office internships

Strider Ambassador Programme

Development opportunities

Job summary

Foot Locker in Ireland is seeking a customer-focused team member for the sales floor. You will engage with customers, share enthusiasm for athletic sneakers and apparel, and deliver a high-quality shopping experience.

Collaboration with coworkers and a proactive approach to learning product trends will help you meet personal and productivity goals. The role offers a supportive team environment, opportunities for development, and an Associate discount on products.

Qualifications

• 0-3 years of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results from interacting with customers and athletic products
• Initiates completion of tasks without supervision
• Flexible availability – nights, weekends and holidays

Responsibilities

• Ensure high levels of customer satisfaction with knowledge on all products
• Deliver sales, outstanding customer experience, and operational expectations
• Maintain personal and productivity goals
• Engage customers by asking open-ended questions to assess needs
• Learn and share expertise of products and trends to fit customer needs
• Maintain knowledge of current or upcoming products and trends
• Contribute to a positive and inclusive work environment

Skills

Customer engagement

Sales experience

Team collaboration

Flexible schedule

Job description

Foot Locker in Ireland is seeking a customer-focused team member for the sales floor. You will engage with customers, share enthusiasm for athletic sneakers and apparel, and deliver a high-quality shopping experience.

Collaboration with coworkers and a proactive approach to learning product trends will help you meet personal and productivity goals. The role offers a supportive team environment, opportunities for development, and an Associate discount on products.