Retail Experience Associate - Customer Focused

JD Sports Fashion; Dublin; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports Fashion in Ireland seeks a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers with confidence, keep displays sharp, replenish stock, and support day-to-day store operations in a fast-paced environment.

You'll collaborate with colleagues, follow company policies, and be proactive in helping customers find products, while learning new skills and contributing to the store's high standards and success.

Qualifications

• Ability to provide a positive and welcoming experience for customers.
• Identify customer needs, recommend suitable products, and promote items.
• Maintain high standards of customer service and presentation.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer service

Communication

Teamwork

Adaptability

Organisational skills

Willingness to learn

Job description

JD Sports Fashion in Ireland seeks a Store Colleague to deliver outstanding customer experiences on the shop floor, greet customers with confidence, keep displays sharp, replenish stock, and support day-to-day store operations in a fast-paced environment.

You'll collaborate with colleagues, follow company policies, and be proactive in helping customers find products, while learning new skills and contributing to the store's high standards and success.