Smart Security Engineer
Uniting Holding
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Action24 is seeking a Smart Security Engineer to install, maintain and support modern security systems across Leinster. You will work on Intruder Alarms, IP CCTV, Fire Alarms and Access Control, delivering five-star customer service.
You'll be customer-facing and ensure installations meet high industry standards while adhering to Health & Safety policies. A strong technical aptitude and a proactive mindset are essential.
Qualifications
- Minimum 2 years' experience in security, engineering or electrical industry.
Responsibilities
- Install, maintain and service Intruder Alarm, CCTV, Fire Alarm and Access Control systems.
- Configure and troubleshoot smart security technologies and associated applications.
- Provide excellent technical support to customers.
- Diagnose electrical, electronic and system faults.
- Complete installations and service work efficiently and to a high standard.
- Ensure all work is completed in accordance with Action24 procedures and industry standards.
- Maintain full knowledge of Action24's Health & Safety policies, statements and risk assessments.
- Complete all required documentation accurately.
- Work collaboratively with colleagues across the business.
- Identify opportunities to improve processes, efficiency and customer experience.
Skills
Tools
Job description
Action24 is looking for a Smart Security Engineer to join our dedicated engineering team.
If you enjoy working with the latest security technology, solving technical challenges and making people feel safer in their homes and businesses, we want to hear from you.
Action24 has been providing intelligent Intruder Alarm, CCTV, Access Control and Fire Alarm solutions to homes and businesses throughout Ireland since 1981.
We are more than just a workplace we’re a community of creative thinkers, problem solvers and high-performing teams.
We collaborate across departments, encourage new ideas and are committed to delivering an exceptional service to our customers. We have embraced and actively promote a LEAN culture, where we blame the process, not the people.
As a Smart Security Engineer, you will be responsible for installing, maintaining and supporting modern security systems, including Intruder Alarms, IP CCTV, Fire Alarms and Access Control systems.
You will be customer-facing and will play an important role in delivering a five-star customer experience while ensuring all installations and service work are completed to the highest industry standards.
Competitive Salary– Based on your skills, experience and expertise.
22 Days Annual Leave– bank holidays are an addition to this
Early Friday Finish– Start your weekend early.
Pension Scheme– Company contribution matching up to 4%.
Company Bonus– Performance-based rewards.
Annual Salary & Development Reviews– Regular opportunities to review your progression and development.
Annual Health Check– Fully funded by Action24.
Employee Assistance Programme (EAP)– 24/7 support covering mental health, family and financial matters.
Bike to Work Scheme– Allowance of up to €1,500 for bicycles and €3,000 for e-bikes.
Generous On-Call Allowance– Currently €550 per weekend.
Fully Equipped Company Vehicle– Modern vans with professional shelving and all required tools provided.
Training & Development– Access to our custom-built training room and ongoing technical training.
Unlimited Overtime Opportunities– Additional earning opportunities throughout the year.
Daily Lunch allowance -
Death in service cover -1 x years salary
Commission on Upsells– Currently 10% commission on eligible sales.
Overnight Subsistence Allowance– Provided in addition to standard subsistence.
Employee Referral Bonus– Rewards for recommending talented engineers to join our team.
Install, maintain and service Intruder Alarm, CCTV, Fire Alarm and Access Control systems.
Configure and troubleshoot smart security technologies and associated applications.
Provide excellent technical support to customers.
Diagnose electrical, electronic and system faults.
Complete installations and service work efficiently and to a high standard.
Ensure all work is completed in accordance with Action24 procedures and industry standards.
Maintain full knowledge of Action24's Health & Safety policies, statements and risk assessments.
Complete all required documentation accurately.
Work collaboratively with colleagues across the business.
Identify opportunities to improve processes, efficiency and customer experience.
A can-do attitude is essential.
Strong interpersonal and customer service skills.
Ability to establish credibility and build positive relationships with both internal and external customers.
Ability to use initiative, generate new ideas and implement improvements effectively.
Responsible, self-disciplined, reliable and systematic approach to work.
High level of personal integrity and professionalism.
Ability to follow procedures while taking a structured approach to problem-solving.
Excellent organisation, motivation and time-management skills.
Excellent verbal and written communication skills.
Ability to communicate effectively with all levels of management and members of the public.
Flexible and adaptable approach to different working environments and situations.
Dependable team player with business maturity and enthusiasm.
Full clean driving licence.
A minimum of 2 years' experience in the security, engineering or electrical industry is preferred.
Experience with any of the following would be an advantage:
Intruder Alarm systems wired & wirelss ( All model types)
IP CCTV
Fire Alarm systems (Wired, Wireless, conventional & addressable)
Access Control
Networking and IP technologies
Smart-home or connected security technologies
We are also interested in engineers who have a strong technical aptitude and are keen to develop their skills within the smart security industry.
We are looking for engineers based in Leinster, with regular travel to customer sites throughout the region.
Standard 40-hour working week
Flexible start and finish times
Early finish on Fridays
Overtime opportunities available
On-call opportunities with a generous allowance
Salary will be determined based on the candidate's experience, qualifications, technical ability and expertise.
In line with security industry requirements, successful candidates will be required to undergo satisfactory background vetting, employment history verification and criminal record checks.
Action24 is an Equal Opportunities Employer.
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