Site Reliability Engineering Manager (Software) - Apple Services Engineering, Dublin

Apple Inc.; Dublin; On-site; EUR 150,000 - 200,000; Full time

Job summary

Apple Services Engineering (ASE) Compute team is seeking a results-driven Site Reliability Engineering Manager to lead a 6-8 person group focused on virtualization and container infrastructure, scaling to meet Apple's service demands. Based in Dublin, you will set the technical direction for the team's platforms and own SLOs/SLIs and error budgets.

You will mentor engineers, drive performance reviews, and partner with senior engineering leaders to raise reliability and operational excellence

Qualifications

• Leadership experience in cloud computing and engineering teams.
• Experience managing large-scale enterprise services in *nix environments.
• Proven ability to mentor teams, own accountability, and drive improvement.
• Strong cross-functional collaboration and communication skills.

Responsibilities

• Lead a team of 6-8 senior Site Reliability Engineers and plan career growth.
• Set tech direction and roadmaps for platforms/services.
• Own SLOs/SLIs and error budgets, drive accountability when budgets are breached.
• Participate in on-call rotation and improve on-call experience.

Skills

Cloud leadership

Infrastructure management

Team development

Operational excellence

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Engineering or Computer Science

Tools

Kubernetes

OpenStack

CloudStack

Puppet

Chef

KVM

QEMU

AWS

Google Cloud

Job description

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Site Reliability Engineering Manager (Software) - Apple Services Engineering, Dublin

Dublin, County Dublin, Ireland Software and Services

People at Apple don't just build products - they craft the kind of experience that has revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it. The Apple Services Engineering (ASE) team builds and provides systems and infrastructure that power Apple's services (such as iCloud, Apple Music, Apple Intelligence, Maps & more). We are the foundation on which Apple's software developers build the products that our customers love. Our services have to scale globally, stay highly available, and "just work." If you love designing, engineering and running systems and infrastructure that will help millions of customers, then this is the place for you!

Description

Apple Service Engineering (ASE's) Compute team is seeking highly motivated individual with strong technical and communication skills to join us in on our quest to build and enhance massive clusters hosting Virtual Machines, Containers and associated infrastructure that can scale to meet the demands of Apple's Services offerings. You will work with world-class engineers on core components of Virtualization and Containerization technologies, customize it to help fit Apple's diverse needs, and engage with the upstream community to drive Apple's requirements. Ultimately, you will help build the platform that delivers our applications at scale to our end users. As a Compute Site Reliability Engineering manager, you will be leading a team responsible for providing the platform for mission-critical cloud systems to maintain constant uptime, scale seamlessly, and allow for new applications and services to flourish.

Responsibilities

• Manage, mentor, and grow a team of 6-8 senior Site Reliability Engineers, including hiring, performance reviews, career development, and succession planning
• Set technical direction and roadmap for the team's owned platforms/services in partnership with engineering leadership
• Own SLOs/SLIs and error budgets for the team's owned services, and drive accountability when budgets are breached
• Participate in the on-call rotation as an active member of the team, leading by example in incident response and operational excellence, while continuously identifying opportunities to make the on-call experience better for the team

Minimum Qualifications

• Extensive Leadership in Cloud Computing: In depth experience building and leading high-performing engineering teams, with a deep focus on cloud computing and hands-on experience across public and/or private cloud environments.
• Large-Scale Infrastructure Management: Proven ability to manage enterprise services in large-scale *nix environments and operate multi-tenant infrastructure as a managed service, demonstrating a strong understanding of cloud architectures, system design and performance optimization.
• Team Development & Operational Excellence: A strong desire to build, grow, and mentor teams, coupled with a philosophy of continuous improvement, a strong sense of ownership, and a commitment to fostering transparency.
• Collaborative & Technically Proficient: Highly skilled at working cross-functionally to ensure project success, with excellent verbal and written communication skills, and a solid technical background in Engineering or Computer Science.

Preferred Qualifications

• Automation advocate - you truly believe in removing operational load via software
• Design and deploy VM and container infrastructure using platforms such as KVM, Qemu, AWS, or Google Cloud.
• Experience with Openstack or Cloudstack, Puppet or Chef
• Experience with Kubernetes

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