SIP/VoIP Telecom Systems Engineer

Amazon Web Services (AWS); Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

Amazon Web Services (AWS) Ireland is seeking a Systems Engineer specializing in SIP/VoIP to join the Amazon Connect Customer telecom team. You will help provision, scale, and operate the global telecom infrastructure that supports thousands of concurrent calls and tens of thousands of agents on our Call Center Platform.

Join a fast‑growing engineering culture focused on reliability, automation, and open source VoIP tooling.

Qualifications

• Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience.
• Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration.
• Experience working with Linux.
• Experience in systems engineering.
• Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent.
• 4+ years of solving problems with technology in the Telecommunications industry experience.

Responsibilities

• Provision and maintain connectivity to global telecom carriers and manage the backend telecom infrastructure.
• Troubleshoot customer issues related to telephony and support scalable call-center operations.
• Expand telecom infrastructure to new regions and drive automation for network operations.

Tools

Asterisk

Free-Switch

SIPp

SER

Job description

Amazon Web Services (AWS) Ireland is seeking a Systems Engineer specializing in SIP/VoIP to join the Amazon Connect Customer telecom team. You will help provision, scale, and operate the global telecom infrastructure that supports thousands of concurrent calls and tens of thousands of agents on our Call Center Platform.

Join a fast‑growing engineering culture focused on reliability, automation, and open source VoIP tooling.