SHIFT LEADER - CORK

Sprout & Co; Ireland; On-site; EUR 21,000 - 22,000; Full time

Benefits offered by this job

Guaranteed hours

Career pathway

Sprout University learning & dev

Free food on every shift

50% off for you and 3 friends when off

Online GP access

Wellbeing and mental health support

Team Spotlight fund and Star Performer

Team socials and celebrations

Job summary

Sprout is seeking a motivated Shift Leader to oversee front-line shifts, guide the team, and ensure smooth service in a fast-paced restaurant environment in Ireland. You’ll be responsible for coaching teammates, maintaining high standards, and delivering an excellent guest experience.

You’ll join a dynamic team where leadership development, reliability, and proactive communication are valued. This role offers guaranteed hours, a clear career pathway, and opportunities for growth within Sprout

Qualifications

• 1 year’s experience in hospitality or another fast-paced environment.
• Leadership experience not required but preferred.

Responsibilities

• Lead the shift and set the team up for success, keeping the shift moving.
• Create a welcoming, attentive customer experience and ensure guests feel looked after.
• Support your team with clear communication and real-time feedback.
• Maintain energy with teamwork, recognition, and a bit of fun.
• Protect standards by monitoring food quality, portions, and presentation.
• Keep the restaurant ready with cleanliness, checklists, stock, and routines.
• Champion safety by following food hygiene and health & safety standards.
• Listen to customers and teammates, address issues, and share feedback with leadership.

Skills

Leadership

Communication

Customer service

Teamwork

Job description

At Sprout, our Shift Leaders play a big role in how our restaurants feel, for both our team and our customers.

You’ll lead shifts from the front, keep things moving when it gets busy and help create an environment where people enjoy coming to work and customers want to come back.

This is a great next step for someone who loves people, takes responsibility and wants to start developing as a leader.

Reporting to:

Restaurant Leader

Contract:

Full-time

Pay:

€15-16 per hour

What You Get

• Guaranteed hours
• Career pathway - 90% of our Restaurant Leaders were promoted from within
• Learning & development through Sprout University
• Free food on every shift, plus 50% off for you and three friends when you're off
• Online GP access
• Wellbeing and mental health support
• Recognition that means something - Team Spotlight fund and Star Performer of the Month
• Regular team socials and celebrations

What You’ll Do

Lead the shift

Help set the team up for success, make sure everyone knows their role and keep the shift moving. When it gets busy, you’ll be right there with the team leading from the front.

Create a Great Customer Experience

Make sure customers feel genuinely welcome and looked after. Keep an eye on what’s happening in the restaurant and step in when someone needs a little extra help.

Support your team

Be someone the team can turn to during the shift. Communicate clearly, give real-time feedback and help people build confidence in what they do.

Keep the energy right

Help create a restaurant that feels good to work in — good communication, teamwork, recognition and a bit of fun along the way.

Protect our standards

Keep an eye on food quality, portioning, presentation and the overall look and feel of the restaurant. Notice the small things and take action when something isn’t right.

Keep the restaurant ready

Stay on top of cleanliness, checklists, stock and the little jobs that keep the restaurant running smoothly throughout the day.

Champion safety

Help make sure food safety, hygiene and health & safety standards are understood and followed by everyone on shift.

Listen and take action

Pay attention to what customers and the team are telling you. Help solve problems in the moment and share feedback with your Restaurant Leader so we can keep getting better.

You’ll probably love being a Shift Leader at Sprout if...

• You naturally step in when something needs to get done
• You enjoy being around people and helping others
• You like a busy environment and can keep your head when there’s a lot happening
• You’re comfortable giving someone a bit of feedback when they need it
• You notice the small things and care about getting them right
• You’re reliable and someone your teammates can count on
• You’re curious, open to feedback and want to become a better leader
• You bring good energy and aren’t afraid to get stuck in

If you’re looking for a leadership role where you can stand back, avoid difficult conversations or leave problems for someone else to sort, this probably isn’t the one.

A Little About Experience

We’d ideally like you to have around 1 year’s experience in hospitality or another fast-paced environment.

You don’t need to have been a leader before. What matters most is that you’re ready to take more responsibility, can communicate confidently with the team and customers, and genuinely want to develop your leadership skills.

If you’re ready to step up, lead from the front and help make every shift a great one, we’d love to hear from you.