Service Team Leader — Route & Fleet Excellence

Rentokil Initial Group; Dublin; On-site; EUR 33,000 - 35,000; Full time

Benefits offered by this job

Company vehicle

Uniform and RI Rewards

Relocation assistance up to £5,000

Overtime opportunities

Leads commission scheme

Employee Assistance Programme (EAP)

Long service leave +5 days

Refer a Friend bonus up to £1,000

Job summary

Rentokil Initial Group in Dublin is seeking a Service Team Leader to support branch operations and manage the Service Driving team. You will plan routes, oversee the fleet, and mentor drivers while handling customer queries to improve service quality.

The role requires a full UK driving licence, leadership skills, and a flexible, customer-focused approach. This is a full-time, permanent position with on-site duties and a comprehensive benefits package.

Qualifications

• Full UK driving licence held for more than two years, with up to six penalty points.
• Demonstrated leadership skills in a working environment.
• Ability to work in a fast-paced environment with adaptability to change.
• Experience in service delivery is advantageous; training is available.
• Excellent customer service and communication skills.
• Flexible working patterns to support business needs.
• Ability to take initiative and maintain a positive attitude.
• Garda Vetting check may be required depending on role.

Responsibilities

• Plan and organise routes for drivers.
• Organise the branch fleet and manage drivers.
• Handle customer complaints and queries.
• Identify improvements to service quality and efficiency.
• Provide support and development for colleagues.
• Keep vehicle information and documentation up to date.
• May cover driving routes as needed.
• Implement driver best practices and monitor performance.

Skills

Leadership

Customer service

Communication

Flexibility

Garda Vetting

Job description

Rentokil Initial Group in Dublin is seeking a Service Team Leader to support branch operations and manage the Service Driving team. You will plan routes, oversee the fleet, and mentor drivers while handling customer queries to improve service quality.

The role requires a full UK driving licence, leadership skills, and a flexible, customer-focused approach. This is a full-time, permanent position with on-site duties and a comprehensive benefits package.