Service Team Leader: Fleet & Driver Operations Lead

Rentokil Initial Careers; Athlone; On-site; EUR 33,000 - 35,000; Full time

Benefits offered by this job

Company Vehicle

Uniform

RI Rewards

Relocation package up to £5,000

Pension scheme

Overtime opportunities

Leads Commission scheme

Employee Assistance Programme

Long service leave bonus

Job summary

Rentokil Initial is seeking a Service Team Leader in Athlone to manage the Service Driving team, organise routes, and uphold high standards of customer service. The role focuses on developing staff, improving service quality, and ensuring smooth day-to-day operations within the branch.

You will oversee driver performance, liaise with customers, and contribute to a proactive, safety-conscious work environment.

Qualifications

• Demonstrated leadership in a working environment.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and adapt quickly.

Responsibilities

• Plan and organise routes for our drivers.
• Organise the fleet of vehicles and manage branch drivers.
• Handle customer complaints and queries and drive service improvements.
• Provide support and development for colleagues in the branch.
• Assist with driving routes on occasion and monitor driver performance.

Skills

Leadership

Customer service

Communication skills

Adaptability

Initiative

Job description

Rentokil Initial is seeking a Service Team Leader in Athlone to manage the Service Driving team, organise routes, and uphold high standards of customer service. The role focuses on developing staff, improving service quality, and ensuring smooth day-to-day operations within the branch.

You will oversee driver performance, liaise with customers, and contribute to a proactive, safety-conscious work environment.