Service Cloud Account Executive

RTL2 Fernsehen GmbH & Co. KG; Dublin; On-site; EUR 90,000 - 150,000; Full time

Job summary

Salesforce is seeking a driven Account Executive for Service Cloud to lead sales efforts across the Mediterranean and Eastern Europe. You will formulate a comprehensive Service Cloud sales strategy, drive revenue growth, and expand the customer base while collaborating closely with the Core Account Executive and the broader team.

Ideal candidates will have a proven track record in software solution sales, outstanding communication, and the ability to evangelise Salesforce Service Cloud to

Qualifications

• Experience in solution sales within the software industry.
• Excellent interpersonal and communication skills.
• Strong ability to manage multiple priorities and work under time constraints.
• Strong written, verbal, and presentation skills.
• Fluent English; additional regional language skills a plus.

Responsibilities

• Formulate and execute a Service Cloud sales strategy.
• Drive revenue growth by expanding the current customer base and developing new customers in the Mediterranean and Eastern Europe.
• Collaborate with the Core Account Executive and broader account team to win opportunities.
• evangelise Salesforce Service Cloud solutions to customers and prospects.

Skills

Solution selling

Excellent communication

Prioritization & multitasking

Presentation skills

Team collaboration

Fluent English

Service Cloud knowledge

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword – it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Account Executive – Service Cloud

Salesforce is looking for a talented, hardworking individual with great energy, leadership, and initiative to drive awareness for the fastest growing application Salesforce, the Service Cloud. The Account Executive role focuses on the Salesforce Service & Support and Call Center Application and the Field Service Management solutions. The Account Executive will formulate and execute a Service Cloud sales strategy, drive revenue growth by penetrating the current customer base, and develop new customers in the Commercial space in the Mediterranean and Eastern European region. The Service Cloud Co‑prime AE will work in good cooperation with the Core Account Executive and the broader account team.

Your Impact

You will work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals. You will consult with customers on the Salesforce Service Cloud to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere, as a valued member of our community.

Requirements

• Experience and consistent track record in solution sales within the software industry.
• Excellent interpersonal and communication skills.
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast‑paced, complex, collaborative, and team‑oriented environment.
• Strong written, verbal, and presentation skills.
• Be creative with strong problem solving skills and the ability to succeed in a fast paced environment.
• Proven ability to work well as part of an extended sales team.
• Fluent English is a must; Greek, Turkish or Eastern European language is a plus.

Experience will be evaluated based on alignment to the core competencies for the role.

Equal Opportunity Employment

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Know your rights: workplace discrimination is illegal.