Service Appointment Coordinator

Jim Shorkey Family Auto Group; The Borough District of Wexford; In loco; EUR 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Advanced Training Opportunities

Promotional Growth Within

Positive Work Environment

Medical, Dental, Vision, HSA/FSA, Life

401K plan + Match

Paid Vacation

No Weekends

Employee Discounts on vehicles, parts,

Payed Company Issued Uniforms

Descrizione del lavoro

Wexford Kia in Ireland is seeking a Service Appointment Coordinator to manage scheduling for vehicle maintenance. You will interact daily with customers and collaborate with Service Advisors, Managers, and Technicians to keep service flow smooth.

The role requires a client-focused phone presence, data entry accuracy, and the ability to multi-task in a fast-paced environment. Benefits include comprehensive insurance, paid vacation, and opportunities for training.

Competenze

• Must be 18 years old.
• Valid drivers license with a clean MVR.
• Pass a background check and drug test.
• Detail oriented and excels in a fast-paced, results-driven environment.
• Professional and friendly phone skills with a passion for customer service
• Strong computer skills
• Ability to multi-task

Mansioni

• Interact with clients on the phone via inbound/outbound calls in a friendly and professional manner.
• Assist in client requests to schedule service appointments accurately and as stated by clients or service personnel, answer questions, offer value of doing business.
• Build an amiable relationship with our clients.
• Log client information and purify database.
• Give other team members a helping hand with their duties, as needed.

Conoscenze

Customer service

Phone skills

Multitasking

Data entry

Detail oriented

Descrizione del lavoro

Description

Wexford Kia is in search of a Service Appointment Coordinator. The Service Appointment Coordinator is responsible for performing a variety of duties as it relates to scheduling the maintenance and service of vehicles. This position interacts daily via inbound and outbound calls with customers, as well as directly interacting with Service Advisors, Service Managers, and Technicians.

Responsibilities:

• Interact with clients on the phone via inbound/outbound calls in a friendly and professional manner.
• Assist in client requests to schedule service appointments accurately and as stated by clients or service personnel, answer questions, offer value of doing business.
• Build an amiable relationship with our clients.
• Log client information and purify database.
• Give other team members a helping hand with their duties, as needed.

Benefits:

• Advanced Training Opportunities
• Promotional Growth Within
• Positive Work Environment
• Medical, Dental, Vision, HSA/FSA, Life, and Disability Insurance
• 401K plan + Match
• Paid Vacation
• No Weekends
• Employee Discounts on vehicles, parts, service, and accessories.
• Paid Company Issued Uniforms

Requirements

• Must be 18 years old.
• Must have a valid driver's license with a clean MVR.
• Must be able to pass a background check and drug test.
• Detail oriented and excels in a fast-paced, results driven environment.
• Professional and friendly phone skills with a passion for customer service
• Strong computer skills
• Ability to multi-task