Senior Vice President, Client Processing Manager

BNY; Dublin; On-site; EUR 180,000 - 320,000; Full time

Benefits offered by this job

Generous paid leave

Volunteer time

Wellbeing programs

Job summary

BNY seeks a Senior Vice President to lead the EMEA Alternatives Private Markets team in Dublin, Ireland. The role focuses on strategic client advisory, onboarding, transformation programs, and governance across operations and technology.

You’ll drive AI adoption, manage risk, and coordinate with senior leaders to shape the strategic vision while developing high-performing, distributed teams within a robust control environment.

Qualifications

• Bachelor’s degree or equivalent (finance, accounting, or business preferred).
• TA, fund administration, or investor services experience; Private Equity, Credit, and Real Estate experience preferred.
• People leadership experience in operations.
• Strong experience with TA platforms and workflow tools; SLA/KPI management, controls, and audit readiness.
• Experience linking data, AI, and service outcomes to drive client value.
• Experience in process improvement and change/UAT delivery; familiarity with technology and automation.
• Demonstrated leadership and team development skills; commitment to an inclusive culture.
• Strong communication and stakeholder coordination skills across AML, Tax, Client Service, and Technology.
• Operational rigor and a strong control mindset.
• Analytical problem-solving skills and data-driven decision-making; strong technology aptitude.

Responsibilities

• Serve as a strategic advisor to clients and senior stakeholders.
• Lead complex client onboarding, transformation, and transition programmes.
• Champion AI and digital solutions across client service and operations.
• Act as escalation point for strategic client matters and drive resolution.
• Partner with senior leaders to shape and execute the strategic vision for EMEA Alternatives Investor Services.
• Foster innovation through AI, automation, and data-driven operating models.
• Provide leadership for new business opportunities and client mandates at scale.
• Promote accountability, collaboration, and continuous improvement.
• Lead and develop geographically distributed teams.
• Maintain robust control frameworks and risk management practices.

Skills

Leadership

Client onboarding

AI adoption

Risk management

Stakeholder management

Data analytics

Process improvement

Team development

Communication

Education

Bachelor’s degree in finance / accounting / business

Tools

TA platforms

Workflow tools

Job description

Job Description

We’re seeking a future team member for the role of Senior Vice President to join a rapidly growing business within our EMEA Alternatives Private Markets team. This role is located in Dublin, Ireland.

In this role, you’ll make an impact in the following ways:

• Serve as a strategic and trusted advisor to key clients and senior stakeholders, fostering long-term partnerships that support client retention, growth, and overall relationship success.
• Lead complex client onboarding, transformation, and transition programmes, ensuring seamless execution while effectively managing risk, regulatory obligations, and stakeholder expectations.
• Champion the adoption of AI and digital solutions across client service and operational workflows, enhancing scalability, efficiency, risk management, and the overall client experience within a robust governance framework.
• Act as an escalation point for strategic client matters, driving resolution, strengthening client confidence, and reinforcing BNY’s position as a trusted partner in the Alternatives industry.
• Partner with senior leaders across Operations, Product, Technology, Risk, and Client Management to shape and execute the strategic vision for EMEA Alternatives Investor Services.
• Champion innovation and transformation through the adoption of AI, automation, and data-driven operating models that enhance client outcomes, operational effectiveness, and risk management.
• Provide leadership and oversight for new business opportunities and client mandates, ensuring operational readiness, seamless onboarding, and successful execution at scale.
• Foster a culture of continuous improvement, innovation, and accountability, empowering teams to deliver exceptional outcomes while supporting the long-term ambitions of the organisation.
• Leverage strong technical knowledge across Transfer Agency Private Markets operations.
• Embed AI into operational workflows, creating structured, repeatable processes that enhance speed, consistency, and quality.
• Ensure robust control frameworks, with a focus on risk management, audit readiness, and adherence to established procedures.
• Maintain oversight of key operational processes, ensuring consistency, scalability, and resilience.
• Lead and develop high-performing, geographically distributed teams.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Provide clear direction, coaching, and support to ensure teams deliver against objectives.
• Promote strong process discipline, governance, and adherence to best practices.

To be successful in this role, we’re seeking the following

• Bachelor’s degree or equivalent (finance, accounting, or business preferred).
• TA, fund administration, or investor services experience; Private Equity, Credit, and Real Estate experience preferred.
• People leadership experience in operations.
• Strong experience with TA platforms and workflow tools; SLA/KPI management, controls, and audit readiness.
• Experience linking data, AI, and service outcomes to drive client value.
• Experience in process improvement and change/UAT delivery; familiarity with technology and automation.
• Demonstrated leadership and team development skills; commitment to an inclusive culture.
• Strong communication and stakeholder coordination skills across AML, Tax, Client Service, and Technology.
• Operational rigor and a strong control mindset.
• Analytical problem-solving skills and data-driven decision-making; strong technology aptitude.

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.