Senior Specialist – Corporate Trust Client Operations

BNY; Dublin; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Paid volunteer time

Flexible benefits

Wellbeing programs

Job summary

BNY in Dublin is seeking a Senior Specialist to join our Corporate Trust Client Services team. The role focuses on providing high-quality client service, managing complex operations, and supporting high-value payments and trades across the EMEA region.

The successful candidate will have 3–4 years in financial services, a bachelor’s degree, strong attention to detail, and excellent communication. This role offers a dynamic environment with opportunities to improve processes using AI tools and

Qualifications

• 3–4 years’ experience in financial services, ideally in client services, settlements, custody, payments or trade support.
• Experience in Corporate Trust, back/middle office operations or client servicing is highly advantageous.
• Be highly numerate with good attention to detail and excellent written and verbal communication skills.

Responsibilities

• Act as a key point of contact for clients, responding to complex operational and product-related enquiries with professionalism and accuracy.
• Support the timely and controlled execution of high-value payments and trades across a range of transaction types.
• Manage escalated issues effectively, partnering with internal teams to investigate, resolve and communicate outcomes clearly.
• Contribute to a strong control environment by maintaining accuracy, highlighting risks and escalating exceptions appropriately.
• Identify opportunities to improve team processes, enhance efficiency using AI tools and automation.

Skills

Client services

Attention to detail

Communication skills

Numeracy

AI & automation awareness

Education

Bachelor’s degree

Tools

Payments systems

Securities settlement

Job description

JOB DESCRIPTION

Senior Specialist – Corporate Trust Client Operations

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Specialist to join our Corporate Trust Client Services team. This role is located in Dublin.

We are seeking a Senior Specialist to join our Corporate Trust Client Services team in Dublin. This role is ideal for a client-focused professional with strong operational experience, excellent attention to detail and the ability to work effectively in a fast-paced, deadline-driven environment. The successful candidate will support clients across the EMEA region, manage complex service activity and contribute to the delivery of a consistently high standard of client experience.

In this role, you’ll make an impact in the following ways:

• Act as a key point of contact for clients, responding to complex operational and product-related enquiries with professionalism and accuracy.
• Support the timely and controlled execution of high-value payments and trades across a range of transaction types.
• Manage escalated issues effectively, partnering with internal teams to investigate, resolve and communicate outcomes clearly.
• Contribute to a strong control environment by maintaining accuracy, highlighting risks and escalating exceptions appropriately.
• Identify opportunities to improve team processes, enhance efficiency using AI tools and automation.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree, or equivalent combination of education and relevant experience.
• Approximately 3–4 years’ experience in financial services, ideally in client services, settlements, custody, payments or trade support.
• Experience in Corporate Trust, back/middle office operations or client servicing is highly advantageous.
• Working knowledge across areas such as asset-backed commercial paper, securities settlement, structured note programmes and collateral monitoring is preferable.
• Be highly numerate with good attention to detail with excellent written and verbal communication skills.

Our Benefits And Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

ABOUT US

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

ABOUT THE TEAM

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.