Senior Technical Project Manager - Managed Services Delivery

TechHeads; Dublin; On-site; EUR 80,000 - 110,000; Full time

Job summary

TechHeads, Dublin-based, is partnering with a client to recruit a Technical Project Manager for the Managed Services / Operations team. This senior role focuses on IT operations and complex technology delivery, with end-to-end responsibility from development through go-live and BAU, but it is not a hands-on technical position.

You will coordinate multiple workstreams, manage RAID, risks and dependencies, and ensure the service is production-ready with robust reporting to senior management.

Qualifications

• 7+ years of project management experience in complex technology/IT operations environments.
• Experience delivering IT operations/managed services projects end-to-end.
• Strong stakeholder management and ability to challenge delivery teams.

Responsibilities

• Own integrated Managed Services/Operations delivery plan and milestones.
• Coordinate SIT, UAT, ORT, Pilot, Go-Live, Hypercare and BAU.
• Manage RAID, risks, issues, dependencies, and critical paths.
• Collaborate with IT Operations, Infrastructure, Security, and Service Management.
• Ensure service readiness, including ITSM processes, documentation, and training.
• Provide clear reporting to senior management and client governance.

Skills

Senior Project Manager

IT Operations

Managed Services

Stakeholder management

Delivery planning

Cross-functional coordination

Risk & issue management

MS Project

Education

Project Management Certification (PMP/Prince2)

Tools

Microsoft Project

Job description

TechHeads, Dublin-based, is partnering with a client to recruit a Technical Project Manager for the Managed Services / Operations team. This senior role focuses on IT operations and complex technology delivery, with end-to-end responsibility from development through go-live and BAU, but it is not a hands-on technical position.

You will coordinate multiple workstreams, manage RAID, risks and dependencies, and ensure the service is production-ready with robust reporting to senior management.