Senior Technical Program Manager — Global Data Center Ops

Amazon Web Services (AWS); Dublin; On-site; EUR 140,000 - 170,000; Full time

Job summary

Amazon Data Services Ireland Limited in Ireland is seeking a Senior Technical Program Manager (Sr. TPM) to lead large-scale programs across Rack Migrations & Retirements, Installation, and Production Control, focused on EMEA.

You will drive strategic program ownership, cross-functional collaboration, and automation to optimize capacity delivery and data center operations. You will mentor junior TPMs and coordinate with engineering, operations, supply chain, and leadership teams globally to

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years working directly with engineering teams to deliver complex technical solutions.
• 3+ years of software development or hardware troubleshooting experience.
• Experience with advanced SQL analytics or KPIs is a plus.

Responsibilities

• Lead end-to-end delivery of migration, retirement, capacity installation, and production control programs from concept to execution across AWS’s global infrastructure.
• Design and implement technical solutions, including workflow automation, system integrations, and process improvements to enhance capacity delivery and operational efficiency.
• Collaborate with engineering, operations, supply chain, and leadership teams to align priorities and secure resources.
• Proactively identify and mitigate risks for large-scale rack movements, capacity landings, and production control bottlenecks.
• Define, monitor, and optimize KPIs and OGs to track program success and drive continuous improvement.
• Author strategic documentation for OP2, 3YP, and leadership stakeholders, synthesizing complex data into actionable insights.
• Mentor junior TPMs and establish best practices across migrations, installations, and production control teams.
• Serve as the Operational Voice for Data Center Community (DCC) operations, working with technicians to resolve escalations and push upstream fixes.
• Develop standards and training for data center operations teams, ensuring safety, security, and serviceability of customer capacity.
• Analyze trends and data to uncover defects across product life cycles, drive capacity recovery, and optimize marginal costs.

Skills

SQL data mining

Program management

Cross-functional collaboration

Engineering liaison

Job description

Amazon Data Services Ireland Limited in Ireland is seeking a Senior Technical Program Manager (Sr. TPM) to lead large-scale programs across Rack Migrations & Retirements, Installation, and Production Control, focused on EMEA.

You will drive strategic program ownership, cross-functional collaboration, and automation to optimize capacity delivery and data center operations. You will mentor junior TPMs and coordinate with engineering, operations, supply chain, and leadership teams globally to