Senior Technical Program Manager - Data Center Operations

Amazon; Dublin; On-site; EUR 120,000 - 180,000; Full time

Job summary

Amazon is seeking a Senior Technical Program Manager to lead high-impact, large-scale programs in AWS Central Operations across Rack Migrations, Installations, and Production Control for EMEA. You will steer cross-functional initiatives, design automated workflows, and align engineering, operations, and leadership to deliver scalable capacity and reliable data-center processes.

With 5+ years in technical program management and strong collaboration with engineering teams, you will mentor junior

Qualifications

• 5+ years of technical product or program management experience, including managing cross-functional programs.
• 7+ years of working directly with engineering teams to deliver complex technical solutions.
• 3+ years of software development or hardware troubleshooting/development experience
• Experience with SQL for data mining and KPI-based analyses.

Responsibilities

• Lead end-to-end delivery of migration, retirement, capacity installation, and production control programs from concept to execution across AWS's global infrastructure.
• Design and implement technical solutions, including workflow automation, system integrations, and process improvements to enhance capacity delivery, defect mitigation, and operational efficiency.
• Collaborate with engineering, operations, supply chain, and leadership teams to align priorities, secure resources, and drive cross-organizational goals.
• Proactively identify and mitigate risks for large-scale rack movements, capacity landings, and production control bottlenecks.
• Define, monitor, and optimize KPIs and OGs to track program success and drive continuous improvement.
• Author strategic documentation for OP2, 3YP, and leadership stakeholders, synthesizing complex data into actionable insights.
• Mentor junior TPMs and establish best practices across migrations, installations, and production control teams.
• Serve as the Operational Voice for Data Center Community (DCC) operations, working directly with technicians to resolve escalations and push upstream fixes.
• Develop standards and training for data center operations teams, ensuring safety, security, and serviceability of customer capacity.
• Analyze trends and data to uncover defects across product life cycles, drive capacity recovery, and optimize marginal costs.

Skills

SQL data mining

KPIs analysis

Cross-functional collaboration

Technical program management

Mentoring TPMs

Stakeholder management

Job description

Amazon is seeking a Senior Technical Program Manager to lead high-impact, large-scale programs in AWS Central Operations across Rack Migrations, Installations, and Production Control for EMEA. You will steer cross-functional initiatives, design automated workflows, and align engineering, operations, and leadership to deliver scalable capacity and reliable data-center processes.

With 5+ years in technical program management and strong collaboration with engineering teams, you will mentor junior