Senior Technical Account Manager - Payments & API

PayPal; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

PayPal is seeking a Technical Account Manager in Dublin, Ireland, to advance the technical relationship with customers by providing proactive engagement, revenue protection, and advocacy for their needs.

The successful candidate will manage technical aspects of customer accounts, support integration of payment APIs, and solve technical issues effectively. A Bachelor's degree and at least 5 years of relevant experience is required, along with a strong understanding of web technologies.

Qualifications

• 5+ years relevant experience in technical roles.
• Ability to learn programming languages and web technologies.
• Experience with monitoring and troubleshooting tools.

Responsibilities

• Manage technical relationships with customers.
• Diagnose API and payment flow issues.
• Consult with merchants on integration best practices.

Skills

Problem-solving skills

Technical mindset

Customer advocacy

Relationship building

Web technologies knowledge

Education

Bachelor’s degree or equivalent

Tools

Splunk

Datadog

Job description

PayPal is seeking a Technical Account Manager in Dublin, Ireland, to advance the technical relationship with customers by providing proactive engagement, revenue protection, and advocacy for their needs.

The successful candidate will manage technical aspects of customer accounts, support integration of payment APIs, and solve technical issues effectively. A Bachelor's degree and at least 5 years of relevant experience is required, along with a strong understanding of web technologies.