Senior Storage Services Engineer (Hybrid, Cork)

NetApp; Leinster; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Relocation assistance

Visa sponsorship

Job summary

NetApp is seeking a motivated Senior Professional Services Engineer to join a global 24x7 Storage Operations team supporting Platform and Managed Services customers. This role provides Level 3 support, including incident response, service requests, problem management, infrastructure improvements, and ONTAP upgrades.

The role is based in Cork, Ireland and follows a hybrid work model with relocation assistance and visa sponsorship available for qualified applicants relocating from across the EMEA

Qualifications

• 8+ years of experience with NetApp storage administration and deployment (CDOT and 7-Mode).
• Strong experience with performance troubleshooting, firmware/OS upgrades, cluster switches, SAN fabric switches, and NetApp management tools including OnCommand Unified Manager, Performance Manager, and ActiveIQ.
• Deep understanding of CIFS, NFS, iSCSI, Fibre Channel, snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, IntelliSnap, replication, security hardening, and performance tuning.
• Experience with NetApp cloud and hybrid solutions such as Cloud Volumes ONTAP, StorageGrid, E-Series, Cloud Backup, data classification, and Amazon FSx for ONTAP.
• Experience with storage backup, disaster recovery testing, and NetApp cluster deployments.
• Fluency in English with excellent verbal and written communication skills.

Responsibilities

• Provide Level 3 storage incident response and troubleshooting.
• Lead problem management and infrastructure improvements.
• Perform ONTAP upgrades and patching.
• Support cloud/hybrid storage solutions and DR setups.
• Collaborate with global teams to ensure 24x7 storage operations.

Skills

NetApp storage administration

Incident response

Cloud/hybrid storage

ITIL processes

Stakeholder management

Tools

OnCommand Unified Manager

Performance Manager

ActiveIQ

OpenShift

VMware vSphere

Cisco UCS

Cloud Volumes ONTAP

Job description

NetApp is seeking a motivated Senior Professional Services Engineer to join a global 24x7 Storage Operations team supporting Platform and Managed Services customers. This role provides Level 3 support, including incident response, service requests, problem management, infrastructure improvements, and ONTAP upgrades.

The role is based in Cork, Ireland and follows a hybrid work model with relocation assistance and visa sponsorship available for qualified applicants relocating from across the EMEA