Senior SRE, Cloud-Native Platform Reliability & Release

ServiceNow; Dublin; Remote; EUR 150,000 - 190,000; Full time

Benefits offered by this job

Well-being days

Parental leave programs

Tuition reimbursement

Mentoring program

Learning platform

Job summary

ServiceNow is seeking a Senior Platform Engineer to build and operate cloud-native Kubernetes platforms for reliable software validation, release, and testing. You will design production-like environments, develop automated quality gates, and integrate testing and observability into CI/CD pipelines.

You will lead platform evolution for scalable test infrastructure and developer self-service, advancing automation, resilience, and canary deployment practices across distributed teams.

Qualifications

• 12+ years of experience in software, systems, platform, or reliability engineering.
• Deep Kubernetes expertise across architecture, operations, networking, storage, security, autoscaling, and multi-cluster environments.
• Experience building and operating large-scale Kubernetes platforms for cloud-native, mission-critical services.
• Experience integrating Kubernetes with CI/CD, GitOps, automated testing, and deployment validation.
• Experience designing cloud-native platforms for episodic environments, release qualifications, and automated validation.
• Proven ability to lead engineering excellence across developer productivity, platform engineering, release confidence, and modernization.
• Experience with progressive delivery, including canary releases, feature flags, automated rollback, and deployment verification.
• Experience with chaos engineering, resilience validation, disaster recovery, and reliability assessments.
• Expertise designing, authoring, testing, and debugging code in a team setting using languages such as Python, Go, Java, or Ruby.
• Experience using AI-assisted engineering for intelligent testing, release risk analysis, incident diagnostics, and operational automation.
• Strong coding, observability, SLO, and cross-team collaboration skills to improve reliability, performance, and engineering standards.

Responsibilities

• Build and operate cloud-native engineering platforms for software validation, release qualification, and operational readiness.
• Design production-like release and test environments that improve release confidence and deployment readiness.
• Develop automated quality gates to assess release health, operational risk, and production readiness.
• Integrate automated testing, observability, reliability signals, and deployment intelligence into CI/CD pipelines.
• Build reusable test frameworks, self-service environments, test data, mock services, and developer productivity tooling.
• Advance shift-left engineering through automated validation, continuous verification, and quality gates.
• Automate failure detection, policy validation, deployment verification, security checks, and reliability assessments.
• Lead Kubernetes-based platform evolution for scalable test infrastructure, release automation, and developer self-service.
• Resolve recurring infrastructure issues through sustainable software, systems, and networking solutions.
• Partner with engineering teams on design reviews, architecture standards, and automation-first reliability practices.

Skills

Kubernetes expertise

CI/CD integration

Reliability engineering

Programming languages

DevOps automation

GitOps

Observability

Team leadership

AI-assisted testing

Tools

Kubernetes

Argo CD

Helm

Prometheus

OpenTelemetry

CI/CD tooling (GitLab)

Playwright/Selenium/Cypress

Job description

ServiceNow is seeking a Senior Platform Engineer to build and operate cloud-native Kubernetes platforms for reliable software validation, release, and testing. You will design production-like environments, develop automated quality gates, and integrate testing and observability into CI/CD pipelines.

You will lead platform evolution for scalable test infrastructure and developer self-service, advancing automation, resilience, and canary deployment practices across distributed teams.