Senior QA Manager

NTT DATA North America; Dublin; On-site; EUR 120,000 - 150,000; Full time

Job summary

NTT DATA North America is seeking a Senior QA Manager to lead the QA function across digital, data, cloud, and core banking platforms. You will establish QA strategies, drive test automation, and partner with Engineering, Product, Risk, Security and stakeholders to embed quality across the SDLC.

The role requires leadership of QA teams, development of governance and metrics, and driving shift-left practices to ensure release readiness and regulatory compliance.

Qualifications

• Senior QA leadership experience in complex, regulated environments.

Responsibilities

• Develop and execute enterprise-wide QA and testing strategies.
• Establish quality metrics, standards and governance.
• Drive automation-first testing and CI/CD integration.
• Lead, mentor, and develop QA Managers and Engineers.
• Ensure testing aligns with risk, security and compliance requirements.

Skills

Strategic Leadership

Stakeholder Management

Team Development & Coaching

Risk Management

Quality Engineering Mindset

Education

Bachelor's degree in Computer Science or related field

Tools

CI/CD

Test Automation Tools

Quality Metrics Dashboards

Job description

• Ensure effective coverage across:

Role Overview

The Senior QA Manager will lead the Quality Assurance function across multiple technology and business initiatives. This role is responsible for establishing QA strategies, driving test automation, ensuring regulatory compliance, and managing high-performing QA teams to deliver quality at scale across digital, data, cloud, and core banking platforms.

The successful candidate will work closely with Engineering, Product, Architecture, Risk, Security, and Business stakeholders to embed quality throughout the software development lifecycle and support the digital transformation objectives.

Key Responsibilities

QA Leadership & Strategy

• Develop and execute enterprise-wide QA and testing strategies aligned with business and technology objectives.
• Establish quality metrics, standards, governance frameworks, and best practices.
• Drive continuous improvement initiatives across testing processes, tools, and methodologies.
• Champion a quality-first culture across Agile and DevOps teams.

Team Leadership & People Management

• Lead, mentor, and develop QA Managers, Test Leads, and QA Engineers.
• Define resource planning, capability development, and talent management strategies.
• Foster a culture of collaboration, accountability, innovation, and continuous learning.
• Support performance management and career progression initiatives.

Test Management & Delivery

• Oversee test planning, execution, defect management, and release readiness activities.
• Ensure effective coverage across:
• Functional Testing
• Integration Testing
• System Testing
• User Acceptance Testing (UAT)
• Regression Testing
• Performance Testing
• Security Testing
• Accessibility Testing
• Manage quality assurance activities across multiple concurrent programmes and projects.

Automation & DevOps

• Drive automation-first testing approaches and increase test automation coverage.
• Integrate automated testing into CI/CD pipelines.
• Partner with engineering teams to implement shift-left testing practices.
• Evaluate and implement modern QA tools and frameworks.

Risk, Security & Compliance

• Ensure testing practices meet banking regulatory and compliance requirements.
• Collaborate with Risk, Compliance, and Information Security teams.
• Support audit requirements and maintain testing governance documentation.
• Ensure robust controls around quality, data integrity, and security.

Stakeholder Management

• Build strong relationships with senior business and technology stakeholders.
• Provide regular reporting on quality metrics, risks, test progress, and release readiness.
• Drive decision-making through data-driven insights and quality dashboards.
• Present testing strategies and outcomes to executive leadership.

Key Competencies

• Strategic Leadership
• Stakeholder Management
• Decision Making
• Team Development & Coaching
• Risk Management
• Quality Engineering Mindset
• Communication & Influencing Skills
• Continuous Improvement Focus
• Customer-Centric Approach

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.