Senior Operations Lead – Retail, E‑commerce & Wholesale

Celtic Tweed; Balbriggan; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Company events

Employee discount

On-site parking

Sick pay

Store discount

Job summary

Celtic Tweed in Balbriggan, Co. Dublin, invites applications for an experienced Operations Manager to drive operational planning, commercial performance, and people strategy across our retail, ecommerce, and wholesale channels.

You will partner with the founders and store heads to implement planning, processes, and accountability frameworks while building capability and a scalable operation for growth.

Qualifications

• 4+ years in an Operations, Business Operations, or People/HR leadership role.
• Proven multi-channel revenue ownership across retail, ecommerce, and wholesale.
• Strong HR and payroll administration experience.
• Senior leadership communication with founders and managers.
• Familiarity with Katana MRP, Shopify and QuickBooks Online.
• Based near Balbriggan, with ability to visit shops/events.

Responsibilities

• Own operational and revenue planning across retail, ecommerce, and wholesale.
• Lead HR and payroll administration.
• Ensure excellent customer experience across channels.
• Guide Store Managers and department heads with planning and accountability.
• Oversee recruitment approvals and training plans.
• Manage payroll monthly and maintain records.
• Scale business using technology.
• Coordinate production capacity and inventory with teams.

Skills

Leadership

HR & payroll

Revenue ownership

Multi-channel experience

Communication

Tools

Katana MRP

Shopify

QuickBooks Online

Job description

Celtic Tweed in Balbriggan, Co. Dublin, invites applications for an experienced Operations Manager to drive operational planning, commercial performance, and people strategy across our retail, ecommerce, and wholesale channels.

You will partner with the founders and store heads to implement planning, processes, and accountability frameworks while building capability and a scalable operation for growth.