Senior Network Reliability Engineer

Salesforce.com, inc.; Dublin; On-site; EUR 110,000 - 160,000; Full time

Job summary

Salesforce.com, inc. is seeking a Senior Network Engineer to own incident management and drive proactive network improvements across global production networks. You will diagnose complex outages, perform root-cause analysis, coordinate with vendors, and lead initiatives to enhance stability and resilience.

Strong Unix/Linux and scripting familiarity is preferred. Join a high-impact team that collaborates with engineering across regions to deliver reliable, scalable networking for millions of

Qualifications

• High level of proficiency with TCP/IP networking, architecture, and core technologies including MPLS, BGP, OSPF, DNS, and HTTP.
• Hands-on experience with Cisco and Juniper router and switch hardware installation and fault diagnosis.
• Experience deploying and managing large-scale distributed network environments.
• Knowledge of firewall and access-list configuration and troubleshooting.
• In-depth experience working in Unix/Linux environments.
• Strong background in performance analysis, systems software, and systems architecture.
• Data-driven approach to system performance — comfortable with empirical monitoring and using metrics to guide decisions.
• Strong analytical problem-solving skills with the ability to handle multiple priorities simultaneously.
• Excellent written and verbal communication skills, with a collaborative, team-oriented working style.
• Ability to participate in an on-call rotation providing weekend network engineering support.
• Degree or equivalent relevant experience required.

Responsibilities

• Own incident management across the production network, performing break/fix and proactive maintenance to resolve outages and reduce future risk
• Diagnose and resolve complex network issues — performing root cause analysis on all customer‑impacting events and implementing lasting solutions
• Isolate hardware and software faults on network devices and collaborate with vendors to drive resolution
• Perform proactive network maintenance including code upgrades, hardware refreshes, config updates, peering/transit turn‑ups, and decommissions
• Provide third‑line support for network‑related customer issues, bringing technical depth and clear communication to high‑stakes situations
• Drive service ownership within the Network Cloud — improving alerting, incident handling, change management processes, and automation
• Work closely with engineering teams to identify and implement improvements that increase network stability and reduce outage potential

Skills

TCP/IP networking

MPLS

BGP

OSPF

DNS

HTTP

Unix/Linux

Performance analysis

Data-driven approach

Analytical problem solving

On-call rotation

Education

Degree or equivalent relevant experience

Tools

Cisco hardware

Juniper hardware

Job description

Salesforce.com, inc. is seeking a Senior Network Engineer to own incident management and drive proactive network improvements across global production networks. You will diagnose complex outages, perform root-cause analysis, coordinate with vendors, and lead initiatives to enhance stability and resilience.

Strong Unix/Linux and scripting familiarity is preferred. Join a high-impact team that collaborates with engineering across regions to deliver reliable, scalable networking for millions of