Senior Mortgage & Lending BA - Process & Change

NTT DATA, Inc.

Dublin

Remote

EUR 70,000 - 95,000

Full time

6 days ago
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Job summary

NTT DATA Services in Ireland seeks a Senior Business Analyst to drive mortgage and lending process improvements. You will analyze journeys, document requirements, and lead workshops with senior stakeholders to shape future mortgage journeys.

Collaboration with operations, compliance and technology teams is essential for successful delivery. The role requires strong analysis, presentation skills, and experience in agile environments, with the ability to translate business needs into actionable

Qualifications

  • Mortgage and lending domain experience.
  • Strong requirements gathering and stakeholder management.
  • Ability to map current and future processes and flows.
  • Proficient in creating business cases and executive summaries.
  • Experience in workshops and cross-functional collaboration.

Responsibilities

  • Analyze mortgage processes, products and journeys to identify improvements.
  • Conduct business, process, and cost analysis to support decisions.
  • Investigate problems, perform root-cause analysis, propose solutions.
  • Lead workshops with stakeholders to gather and validate requirements.
  • Document requirements, user stories, flows and specs.
  • Create current-state and future-state process maps.
  • Collaborate with business, operations, compliance and tech teams.
  • Prepare presentations and executive summaries for reviews.
  • Support impact assessments, gap analysis, UAT planning and change activities.
  • Bridge business and technology to ensure delivery of requirements.

Skills

Mortgage domain
Business analysis
Stakeholder management
Workshop facilitation
Process mapping
Requirements gathering
PowerPoint presentation
MS Office Suite
Agile/Scrum
JIRA
Confluence

Tools

JIRA
Confluence
Visio
MS Office

Job description

NTT DATA Services in Ireland seeks a Senior Business Analyst to drive mortgage and lending process improvements. You will analyze journeys, document requirements, and lead workshops with senior stakeholders to shape future mortgage journeys.

Collaboration with operations, compliance and technology teams is essential for successful delivery. The role requires strong analysis, presentation skills, and experience in agile environments, with the ability to translate business needs into actionable

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