Senior Business Analyst - Mortgages/Lending

NTT DATA Group; Dublin; Remoto; EUR 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

NTT DATA Services in Ireland seeks a Senior Business Analyst to drive mortgage and lending process improvements. You will analyze journeys, document requirements, and lead workshops with senior stakeholders to shape future mortgage journeys.

Collaboration with operations, compliance and technology teams is essential for successful delivery. The role requires strong analysis, presentation skills, and experience in agile environments, with the ability to translate business needs into actionable

Competenze

• Mortgage and lending domain experience.
• Strong requirements gathering and stakeholder management.
• Ability to map current and future processes and flows.
• Proficient in creating business cases and executive summaries.
• Experience in workshops and cross-functional collaboration.

Mansioni

• Analyze mortgage processes, products and journeys to identify improvements.
• Conduct business, process, and cost analysis to support decisions.
• Investigate problems, perform root-cause analysis, propose solutions.
• Lead workshops with stakeholders to gather and validate requirements.
• Document requirements, user stories, flows and specs.
• Create current-state and future-state process maps.
• Collaborate with business, operations, compliance and tech teams.
• Prepare presentations and executive summaries for reviews.
• Support impact assessments, gap analysis, UAT planning and change activities.
• Bridge business and technology to ensure delivery of requirements.

Conoscenze

Mortgage domain

Business analysis

Stakeholder management

Workshop facilitation

Process mapping

Requirements gathering

PowerPoint presentation

MS Office Suite

Agile/Scrum

JIRA

Confluence

Strumenti

JIRA

Confluence

Visio

MS Office

Descrizione del lavoro

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Senior Business Analyst - Mortgages/Lending

Date: Oct 30, 2026

Location: dublin, D, IE

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

Key Responsibilities

• Analyze existing mortgage processes, products, and customer journeys to identify improvement opportunities.
• Conduct business, process, and cost analysis to support strategic and operational decision-making.
• Investigate business problems, perform root cause analysis, and recommend practical solutions.
• Facilitate and lead workshops with business stakeholders to gather requirements and validate proposed solutions.
• Elicit, document, and manage business requirements, user stories, process flows, and functional specifications.
• Create current-state and future-state process maps using industry-standard methodologies.
• Collaborate with business, operations, compliance, and technology teams to design and implement new mortgage journeys and process enhancements.
• Prepare high-quality presentations, business cases, and executive-level documentation.
• Support impact assessments, gap analysis, solution design discussions, UAT planning, and change management activities.
• Act as a bridge between business and technology teams to ensure successful delivery of requirements.

Required Skills & Experience

Domain Expertise

• Strong experience in Mortgage and Lending domain.
• Good understanding of mortgage lifecycle, including:
  • Loan Origination
  • Underwriting
  • Credit Assessment
  • Loan Processing
  • Mortgage Servicing
  • Regulatory and Compliance considerations

Business Analysis Skills

• Business Requirements Gathering
• Process Analysis and Optimization
• Gap Analysis
• Stakeholder Management
• Workshop Facilitation
• Business Case Development
• Process Mapping and Journey Mapping

Documentation & Presentation

• Strong PowerPoint and business presentation skills.
• Ability to prepare professional reports, business proposals, and executive summaries.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint, Visio).

Communication & Stakeholder Management

• Excellent verbal and written communication skills.
• Experience working with senior business stakeholders.
• Ability to influence decision-making through analytical insights and structured recommendations.

Preferred Skills

• Experience working in Agile/Scrum environments.
• Familiarity with JIRA and Confluence.
• Experience working with distributed/onshore-offshore teams.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us .This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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