Senior MDM Policy & Knowledge Enablement Specialist

McKesson; Cork; Hybrid; EUR 64,000 - 107,000; Full time

Job summary

McKesson in Cork, Ireland, is seeking a Senior MDM Governance Policy & Knowledge Enablement Specialist to strengthen governance policies, documentation, knowledge-management, training, and adoption capabilities that support Enterprise Master Data Management. You will work with Data Owners, Data Stewards, Compliance, Technology, and project teams to ensure governance artifacts are current and accessible.

You will design role-based training, measure adoption, and collaborate across governance,

Qualifications

• 7+ years of relevant experience in Data Governance, Master Data Management, policy management, knowledge management, documentation, training development, instructional design, organizational enablement, or related disciplines.
• Bachelor's degree in Business, Information Management, Knowledge Management, Communications, Education, Instructional Design, Data Analytics, Information Systems, or a related discipline.
• Experience developing and maintaining governance policies, standards, SOPs, work instructions, process documentation, training materials, or related governance artifacts.
• Experience establishing document lifecycle practices, content standards, taxonomies, templates, ownership models, or knowledge repositories.
• Experience partnering with business stakeholders, subject matter experts, Compliance, project teams, and technology teams.
• Strong written communication, facilitation, stakeholder engagement, and content-development skills.

Responsibilities

• Manage the lifecycle of MDM policies, standards, SOPs, work instructions, and governance artifacts, including ownership, version control, review, approval, publication, retention, and retirement.
• Conduct documentation gap assessments and coordinate updates that address missing, outdated, duplicative, or inconsistent content.
• Lead development and governance of the Enterprise MDM Knowledge Hub and related collaboration environments, using consistent taxonomy, templates, metadata, and ownership models.
• Design role-based training, onboarding materials, job aids, guides, communications, and self-service learning resources that strengthen governance adoption.
• Measure training effectiveness and adoption, gather stakeholder feedback, and continuously improve content and learning experiences.
• Partner across Governance, MDM Operations, Compliance, Technology, and business teams to improve documentation, controls, messaging, and process understanding.
• Support governance councils and strategic initiatives, including ERP modernization, analytics, automation, AI, and data transformation.
• Identify opportunities to improve policy controls, content workflows, document management, and AI-enabled knowledge-management capabilities.

Skills

Governance

Policy management

Knowledge management

Training development

Instructional design

Stakeholder engagement

Communication

Education

Bachelor's degree in Business, Information Management, Knowledge Management, Communications, Education, Instructional Design, Data Analytics, Information Systems

Tools

Microsoft 365

SharePoint

Teams

Policy lifecycle tools

Document-management systems

Knowledge platforms

Job description

McKesson in Cork, Ireland, is seeking a Senior MDM Governance Policy & Knowledge Enablement Specialist to strengthen governance policies, documentation, knowledge-management, training, and adoption capabilities that support Enterprise Master Data Management. You will work with Data Owners, Data Stewards, Compliance, Technology, and project teams to ensure governance artifacts are current and accessible.

You will design role-based training, measure adoption, and collaborate across governance,