Senior MDM Governance & Knowledge Enablement Lead

MCKESSON; Cork; Hybrid; EUR 64,000 - 107,000; Full time

Job summary

McKesson Corporation is seeking a Senior MDM Governance Policy & Knowledge Enablement Specialist to strengthen governance policies, SOPs, and learning content. You will partner with data owners, stewards, and compliance to ensure central management and alignment with enterprise data standards.

You will lead knowledge hub governance, develop role-based training, and support ERP modernization, analytics, and AI initiatives. Hybrid work environment with travel.

Qualifications

• 7+ years of experience in Data Governance, MDM, policy management, knowledge management, documentation, training development, or related disciplines.
• Bachelor's degree in Business, Information Management, Knowledge Management, Communications, Education, Instructional Design, Data Analytics, Information Systems, or related discipline.
• Experience developing and maintaining governance policies, standards, SOPs, work instructions, process documentation, training materials, or related artifacts.
• Experience establishing document lifecycle practices, content standards, taxonomies, templates, ownership models, or knowledge repositories.
• Experience partnering with business stakeholders, subject matter experts, Compliance, project teams, and technology teams.
• Strong written communication, facilitation, stakeholder engagement, and content-development skills.

Responsibilities

• Manage the lifecycle of MDM policies, standards, SOPs, work instructions, and governance artifacts with ownership, version control, and publication.
• Conduct documentation gap assessments and coordinate updates to address missing or outdated content.
• Lead development and governance of the Enterprise MDM Knowledge Hub and related collaboration environments.
• Design role-based training, onboarding materials, job aids, guides, communications, and self-service learning resources.
• Measure training effectiveness and adoption; gather feedback to improve content and experiences.
• Partner with Governance, MDM Operations, Compliance, Technology, and business teams to improve documentation and processes.
• Support governance councils and ERP modernization, analytics, automation, AI, and data transformation initiatives.
• Identify opportunities to improve policy controls, content workflows, and AI-enabled knowledge management.

Skills

Data Governance

Master Data Management

Policy Management

Knowledge Management

Instructional Design

Training Development

Stakeholder Engagement

Documentation

Education

Bachelor's degree in Business / Information Management / Knowledge Management / Communications / Education / Instructional Design / Data Analytics / Information Systems

Tools

Microsoft 365

SharePoint

Teams

Document Management Systems

Knowledge Platforms

Job description

McKesson Corporation is seeking a Senior MDM Governance Policy & Knowledge Enablement Specialist to strengthen governance policies, SOPs, and learning content. You will partner with data owners, stewards, and compliance to ensure central management and alignment with enterprise data standards.

You will lead knowledge hub governance, develop role-based training, and support ERP modernization, analytics, and AI initiatives. Hybrid work environment with travel.