Senior Global Payroll Implementation Lead

Grant Thornton; Cork; Presencial; EUR 85 000 - 110 000; Tempo integral

Resumo da oferta

Grant Thornton Ireland is seeking an Implementation Manager to lead complex client implementations, transformation projects and payroll service transitions within our Global Payroll Solutions team. You will coordinate cross‑border stakeholders and ensure delivery of high‑quality payroll services in a fast‑paced, client‑facing environment.

The role is split roughly 60% on implementing projects and 40% on managed services.

Qualificações

• Proven experience managing complex implementations, transformation initiatives or operational projects within a client-facing environment.
• At least 5 years experience in similar role.
• Exceptional organisational and project management skills, with the ability to manage multiple projects, clients and competing priorities.
• Excellent written and verbal communication skills, with a proactive approach to stakeholder engagement and issue resolution.
• Strong experience leading meetings, facilitating workshops, managing expectations and ensuring actions are completed.
• Demonstrated people management experience, including team leadership, coaching and performance development.
• Strong client relationship management skills, with the confidence to engage and influence senior stakeholders.
• Experience working in international or multi-country environments, coordinating cross-functional teams and external providers.
• Strong analytical, problem-solving and decision-making skills, with excellent attention to detail.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint, and experience using project management tools.

Responsabilidades

• Lead end-to-end client implementations, payroll transitions and transformation projects, from initial planning through testing, go-live and stabilisation.
• Manage multiple projects simultaneously, ensuring governance, resource allocation, risk management, budget oversight and timely delivery.
• Develop and maintain project plans, milestones, action trackers, status reports and stakeholder communications.
• Coordinate internal teams, international Grant Thornton member firms, clients and third-party providers across multiple jurisdictions.
• Lead project meetings, workshops and steering committees, ensuring clear decisions, accountability and follow-up.
• Proactively identify risks, dependencies and potential delays, driving timely resolution and escalation.
• Support technology implementations, integrations, automation and process improvement initiatives.
• Provide management oversight of global payroll managed services engagements, ensuring delivery against service levels and client expectations.
• Act as a senior escalation point for operational, technical and cross-border issues.
• Monitor service performance, internal controls and compliance requirements.
• Lead client service reviews and maintain strong relationships with key stakeholders.
• Ensure smooth transitions from implementation into business-as-usual operations, including documentation and knowledge transfer.
• Support service improvements, client retention and opportunities for business growth.

Conhecimentos

Strong communication

People leadership

Stakeholder management

Project management

Organisational skills

Multi-country coordination

Analytical thinking

Problem solving

Ferramentas

Excel

PowerPoint

Project management tools

Descrição da oferta de emprego

Grant Thornton Ireland is seeking an Implementation Manager to lead complex client implementations, transformation projects and payroll service transitions within our Global Payroll Solutions team. You will coordinate cross‑border stakeholders and ensure delivery of high‑quality payroll services in a fast‑paced, client‑facing environment.

The role is split roughly 60% on implementing projects and 40% on managed services.