Senior Enterprise Solutions Architect - Automation & AI

PlayStation; Ireland; On-site; EUR 110,000 - 140,000; Full time

Job summary

PlayStation is seeking a Senior Solutions Architect to shift employee technology support from reactive to predictive, enabling safe self-healing and higher value enablement. You will translate service needs into cross-platform patterns and provide implementation guidance across engineering, security, and operations.

Lead technical discovery for complex employee tech opportunities, define target architectures, and establish reusable standards for APIs, data handling, and observability.

Qualifications

• Experience delivering enterprise integrations across multiple teams.
• Strong knowledge of APIs and scripting.
• Ability to assess AI-enabled automation for safety, quality, maintainability, and measurable service value.
• Evidence of making sound architecture decisions and guiding solutions from concept through production operation.
• Ability to explain technical tradeoffs and work effectively with engineering, operations, platform, and business stakeholders.

Responsibilities

• Lead technical discovery for cross‑platform opportunities and define target architectures, integration patterns, and implementation options.
• Design the flow from service and endpoint signals through detection, diagnosis, approved remediation, escalation, and outcome recording.
• Set reusable standards for APIs, identity, data handling, observability, testing, rollback, and operational ownership in automation solutions.
• Assess build versus buy options and emerging AI capabilities against employee value, technical feasibility, security, and supportability.
• Define how ServiceNow, Moveworks, Jira, Slack, Nexthink, Jamf, Microsoft Intune, Microsoft 365, Microsoft Graph, and related services exchange signals, context, actions, and outcomes where those platforms are in scope.
• Guide designs that combine endpoint telemetry, service history, and employee context without assuming that a signal alone proves an issue or that automation always warrants an action.
• Create reference patterns for API integration, event handling, identity and access, data minimization, workflow orchestration, and reuse across employee technology services.
• Mentor engineers and contribute technical input to the employee technology roadmap.
• Prototype selected high-risk elements to validate feasibility and guide production implementation of critical integrations.

Skills

APIs

Automation design

Python

PowerShell

JavaScript

Security controls

Reliability

Operational design

Enterprise integrations

Multi-platform engineering

Architecture decision making

Mentoring engineers

Education

Degree in a relevant field

Tools

ServiceNow

Nexthink

Moveworks

Jamf

Intune

Microsoft 365

Jira

Slack

Job description

PlayStation is seeking a Senior Solutions Architect to shift employee technology support from reactive to predictive, enabling safe self-healing and higher value enablement. You will translate service needs into cross-platform patterns and provide implementation guidance across engineering, security, and operations.

Lead technical discovery for complex employee tech opportunities, define target architectures, and establish reusable standards for APIs, data handling, and observability.