Enterprise Solutions Architect: AI‑Driven Automation

Sony; Dublin; On-site; EUR 120,000 - 160,000; Full time

Benefits offered by this job

Discretionary bonus

Private Medical Insurance

Dental Scheme

25 days holiday per year

On Site Gym

Subsidised Café

Free soft drinks

On site bar

Access to cycle garage and showers

Job summary

Sony Interactive Entertainment is seeking a Senior Solutions Architect to shape the technical approach for employee technology services. You will drive cross‑platform integration patterns and define target architectures, balancing automation with governance.

You will lead discovery, set standards for APIs and observability, and collaborate with platform owners to ensure secure, scalable solutions across ServiceNow, Moveworks, Jira, Slack, and more.

Qualifications

• Significant experience designing and delivering enterprise integrations or automation across multiple teams and platforms.
• Strong knowledge of APIs, scripting or software engineering, security controls, reliability, and operational design.
• Ability to explain technical tradeoffs and work effectively with engineering, operations, platform, and business stakeholders.
• Degree in a relevant field or equivalent practical experience.
• Experience developing reference architectures and guiding multi‑platform engineering without formal line management authority.
• Ability to assess AI enabled automation for safety, quality, maintainability, and measurable service value.
• Preferred: Digital workplace and service platforms such as ServiceNow, Nexthink, Moveworks, Jamf, Intune, Microsoft 365, Jira, or Slack.

Responsibilities

• Lead technical discovery for cross‑platform employee technology opportunities and define target architectures, integration patterns, and implementation options.
• Design the flow from service and endpoint signals through detection, diagnosis, approved remediation, escalation, and outcome recording.
• Set reusable standards for APIs, identity, data handling, observability, testing, rollback, and operational ownership in automation solutions.
• Assess build versus buy options and emerging AI capabilities against employee value, technical feasibility, security, and supportability.
• Define how ServiceNow, Moveworks, Jira, Slack, Nexthink, Jamf, Microsoft Intune, Microsoft 365, Microsoft Graph exchange signals and context.
• Create reference patterns for API integration, event handling, identity and access, data minimization, workflow orchestration, and reuse across employee technology services.
• Partner with platform owners to align solution designs with enterprise architecture, security, privacy, and operational standards; identify dependencies and ownership before delivery.
• Guide designs that combine endpoint telemetry, service history, and employee context without assuming that a signal alone proves an issue or that automation always warrants an action.

Skills

Enterprise integrations

Automation

APIs

Scripting

Security controls

Reliability

Operational design

Stakeholder communication

Education

Degree in a relevant field

Tools

ServiceNow

Nexthink

Moveworks

Jamf

Intune

Microsoft 365

Jira

Slack

Job description

Sony Interactive Entertainment is seeking a Senior Solutions Architect to shape the technical approach for employee technology services. You will drive cross‑platform integration patterns and define target architectures, balancing automation with governance.

You will lead discovery, set standards for APIs and observability, and collaborate with platform owners to ensure secure, scalable solutions across ServiceNow, Moveworks, Jira, Slack, and more.