Senior Conference & Banqueting Manager

The Red Carnation Hotel Collection; Cong; In loco; EUR 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Professional training and development

Discounted accommodation rates

Staff appreciation events

Employee recognition events

Heavily subsidised accommodation

Free meals on duty

Complimentary dry cleaning of attire

Volunteer days

Descrizione del lavoro

The Red Carnation Hotel Collection is seeking a Conference & Banqueting Manager for our luxury Cong, Co. Mayo property. This full-time role demands experience in a managerial capacity within conference and banqueting, superb communication, and meticulous service delivery.

You will oversee service standards on the floor, manage the menus and beverage offerings, and drive coaching to ensure high-quality guest experiences. Weekend and bank holiday work is required as part of the pattern.

Competenze

• Previous experience in a Conference & Banqueting Managerial role or similar position.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a passion for delivering high-quality service.
• Proactive, well-organised and able to manage multiple tasks in a fast-paced environment.
• Enjoys working as part of a team and contributing to the department's success.
• Knowledgeable about food and beverage service and strives for excellence in guest interaction.

Mansioni

• Provide prompt, professional, and personalised guest service at all times.
• To monitor and oversee the conference and banqueting service, to ensure efficient, friendly and professional service is provided at all times in line with agreed Hotel and RCH Service Standards
• Ensure the team maintains a thorough understanding of Conference & Banqueting menus, as well as the beverage offerings, including bar and wine lists.
• Be present on the floor during service periods to oversee operations and ensure service quality.
• Ensure all food and beverage products are served according to company standards and SOP (Standard Operating Procedures).
• To monitor performance, training, coaching & developing the team to deliver the level of service required. To address any underperformance in line with relevant policies & procedures
• To assist in completing stock controls and implementing cost controls within the operation.
• Participate in training and development activities within the department, while actively promoting suggestive selling techniques to enhance guest experience.

Conoscenze

Communication skills

Interpersonal skills

Attention to detail

Organisational skills

Teamworking

Food & beverage knowledge

Descrizione del lavoro

The Red Carnation Hotel Collection is seeking a Conference & Banqueting Manager for our luxury Cong, Co. Mayo property. This full-time role demands experience in a managerial capacity within conference and banqueting, superb communication, and meticulous service delivery.

You will oversee service standards on the floor, manage the menus and beverage offerings, and drive coaching to ensure high-quality guest experiences. Weekend and bank holiday work is required as part of the pattern.