Senior Commercial Growth Account Executive (French & Arabic Speaker)

ServiceNow; Dublin; Sur place; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Generous family leave

Matched donations

Annual learning stipends

Flexible PTO

Competitive retirement plan

Paid volunteer time

Résumé du poste

ServiceNow in Ireland is seeking a seasoned sales professional to drive revenue across Small, Mid-Market, and Commercial Accounts. You will manage opportunities over the phone, map business drivers to ServiceNow solutions, and strategically prospect within key verticals to build a strong pipeline.

The role emphasizes following the Value Selling process, achieving KPI targets, and collaborating with Solution Consultants and partners.

Qualifications

• 1–3+ years of full sales cycle experience in software or solution sales.
• Proven track record in telesales, lead follow-up, cold calling or new business sales.
• Strong understanding of the sales process and navigating complex cycles.
• Fluent French and Arabic.
• Experience integrating AI into workflows is a plus.
• Excellent communication and relationship-building skills.

Responsabilités

• Meet or exceed Monthly, Quarterly and Annual sales objectives.
• Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
• Strategically prospect within key verticals to develop new opportunities and pipeline.
• Follow the Value Selling sales process to win new business, expand within existing accounts and ensure contract renewals.
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc
• Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
• Mentor team members and work on collaborative projects to help bring value to the team
• Occasional travel for training and/or meetings may be required

Connaissances

Full sales cycle

Telesales

Lead follow-up

Relationship building

Forecasting

Strategic account planning

Outils

Salesforce automation

Description du poste

• Meet or exceed Monthly, Quarterly and Annual sales objectives
• Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these
• Strategically prospect within key verticals to develop new opportunities and pipeline
• Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc
• Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
• Mentor team members and work on collaborative projects to help bring value to the team
• Occasional travel for training and/or meetings may be required

Benefits

• Generous family leave
• Matched donations
• Annual learning stipends
• Flexible PTO
• Competitive retirement plan
• Paid volunteer time

1-3+ years of full sales cycle experience gained within software or solution sales organizationPersistent and dependable, especially with attendance, deliverables and deadlinesA demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacityA thorough understanding of the sales process and the ability to navigate and progress complex sales cyclesFluent French and ArabicExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industryPresentation skills via web based tools will be a distinct advantageSales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plusExcellent listening, verbal and written skillsExperience in selling enterprise class solutions utilizing telephone and video conference technologyExcellent relationship building skills – Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues