Senior Cloud SRE: Reliability, Observability & Automation

Acuity; Munster; On-site; EUR 110,000 - 150,000; Full time

Job summary

Acuity's Reflect platform in Cork seeks a Senior Site Reliability Engineer to lead reliability, automation, and production ownership across cloud services.

You will work at the intersection of software engineering and cloud infrastructure, building resilient systems, defining SLOs, and improving runbooks while collaborating with global engineers and product teams in a fast-growing SaaS environment.

Qualifications

• 5+ years of professional experience in software engineering, SRE, or related role.
• Strong hands-on experience with Microsoft Azure (AKS, Monitor, Key Vault, ACR, VNets).
• Experience with containerized and orchestrated environments (Docker, Kubernetes).
• Experience operating production SaaS systems at scale.
• Excellent communication and collaboration skills.
• Willingness to stay up-to-date with emerging technologies.

Responsibilities

• Own the availability, reliability, and performance of Reflect’s production environments and more products to be onboarded.
• Define, track, and report on service health metrics including uptime, availability, and reliability indicators.
• Drive root cause analysis (RCA), analyze system logs and ensure corrective and preventative actions are implemented.
• Part of a global team providing operational and escalation coverage, leading incident response and recovery for critical services.
• Automate operational workflows to reduce manual toil and improve consistency.
• Support and improve deployment processes for features, patches, and hotfixes while maintaining a strong security posture.
• Create, maintain, and continuously improve runbooks and standard operating procedures (SOPs).
• Design and evolve monitoring, alerting, and observability standards across the platform.
• Build and maintain dashboards and alerts that provide clear, actionable insight into system health.
• Ensure monitoring supports SLOs and operational decision-making, not just data collection.
• Work closely with software engineers to embed reliability best practices into system design and delivery.
• Partner with product and platform teams to translate business requirements into reliable, scalable technical solutions.
• Contribute to a culture of shared production ownership and continuous improvement.
• Stay up-to-date with the latest technologies and industry trends to drive innovation.

Skills

Azure

AKS

Azure Monitor

Key Vault

ACR

Docker

Kubernetes

SRE practices

Incident management

Communication

Education

Bachelor's degree in Computer Science

Tools

Azure DevOps Pipelines

Prometheus

Grafana

Datadog

SQL

NoSQL

Cloud security

Job description

Acuity's Reflect platform in Cork seeks a Senior Site Reliability Engineer to lead reliability, automation, and production ownership across cloud services.

You will work at the intersection of software engineering and cloud infrastructure, building resilient systems, defining SLOs, and improving runbooks while collaborating with global engineers and product teams in a fast-growing SaaS environment.