Senior Client Services AVP — Hybrid, Client Solutions Lead

State Street Corp; Dublin; Hybrid; EUR 120,000 - 180,000; Full time

Job summary

State Street Corp is seeking a Client Service AVP to oversee end-to-end servicing relationships for key clients across fund accounting, custody, transfer agency and related services. You will lead a cross-functional team, coordinate onboarding, change initiatives, and ensure timely, accurate delivery while maintaining high service levels.

Hybrid role with 4 in-office days; standard hours 9:00–17:30. You will build strong client relationships, supervise day-to-day activities, and collaborate with

Qualifications

• Primary Degree or Professional or Accounting qualification equivalent.
• Minimum 7 years experience working in the provision of fund administration service preferred.

Responsibilities

• Support fund launches, closures, mergers, name changes and other client-driven change initiatives.
• Support Client solutioning / consultation - support for new client products & fund structures op model.
• Support onboarding and implementation activity, ensuring relevant internal teams, systems and service requirements are aligned.
• Manage day-to-day relationships with assigned clients, acting as a central escalation and coordination point.
• Oversee client queries, operational issues and service deliverables, coordinating resolution across internal teams.
• Work with operational and control functions to investigate service issues and communicate clear, timely updates to clients.
• Develop strong working relationships across the organization to navigate dependencies and drive client requirements through to completion.
• Identify recurring service issues and opportunities to improve the client experience and operating model.
• Support senior Client Service leadership on relationship management, governance and strategic client initiatives.

Skills

Fund accounting

Analytical thinking

Problem-solving

Stakeholder management

Communication

Organizational skills

Prioritization

Self-motivation

Education

Primary Degree or Professional or Accounting qualification equivalent

Job description

State Street Corp is seeking a Client Service AVP to oversee end-to-end servicing relationships for key clients across fund accounting, custody, transfer agency and related services. You will lead a cross-functional team, coordinate onboarding, change initiatives, and ensure timely, accurate delivery while maintaining high service levels.

Hybrid role with 4 in-office days; standard hours 9:00–17:30. You will build strong client relationships, supervise day-to-day activities, and collaborate with