Senior Claims Handler

Abrivia Recruitment Specialists; Dublin; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Abrivia Recruitment Specialists is recruiting a Senior Claims Handler for a leading international insurance business based in Dublin. You will manage a varied portfolio of claims from initial notification through to settlement, taking ownership of complex and high-value claims while working with TPAs and internal stakeholders.

Reporting to the Head of Claims, the role offers broad exposure across classes of business and international territories, with a hybrid working model (office

Qualifications

• Strong experience within non-life insurance claims.
• Expertise in policy wordings, coverage and claims interpretation.
• Experience handling complex or high-value claims across multiple classes.

Responsibilities

• Manage a varied portfolio of claims from notification through to settlement.
• Take ownership of complex/high-value claims with defined strategy.
• Review policy wordings to assess coverage, liability and indemnity.
• Investigate, reserve, negotiate and settle claims within authority.
• Coordinate with TPAs on externally managed claims and review developments.
• Monitor reserves and large losses across the lifecycle.
• Liaise with brokers, policyholders, TPAs, legal advisers and loss adjusters.

Skills

Non-life claims

Policy wordings

Complex claims

TPA coordination

Reserving

Negotiation

Stakeholder management

Job description

Working Model: Hybrid - Monday to Wednesday in the office

Abrivia are currently recruiting for a Senior Claims Handler to join our client, a leading international insurance business based in Dublin.

Reporting to the Head of Claims, you will manage a varied portfolio of claims across multiple lines of business, taking ownership of claims from initial notification through to settlement.

This is a technically focused position that will involve both direct claims handling and working with external Third Party Administrators (TPAs). You will deal with complex claims, policy coverage, reserving and claims strategy while working closely with a range of internal and external stakeholders.

The role would particularly suit an experienced claims professional who enjoys the technical side of claims and is interested in developing broader exposure across different classes of business and international territories.

Your Role

• Manage a varied portfolio of claims from initial notification through to settlement


• Take ownership of complex and higher-value claims, ensuring an appropriate claims strategy is established


• Review policy wordings and assess coverage, liability and indemnity


• Investigate, evaluate, reserve, negotiate and settle claims within agreed authority levels


• Work with TPAs on externally managed claims, reviewing claims developments and ensuring appropriate handling standards are maintained


• Monitor reserves, large losses and potential exposures throughout the claims lifecycle


• Identify coverage issues and ensure these are appropriately investigated, documented and escalated where required


• Liaise with brokers, policyholders, TPAs, legal advisers, loss adjusters and other external service providers


• Work closely with the Head of Claims on complex, sensitive or significant claims


• Build technical knowledge across additional classes of business as the portfolio develops

Your Skills

• Strong experience within non-life insurance claims, ideally gained within an insurer, MGA or similar insurance environment


• Property Claims experience would be particularly advantageous


• Strong technical understanding of policy wordings, coverage and claims interpretation


• Experience managing claims through the full lifecycle from notification to settlement


• Experience dealing with complex or higher-value claims and making sound technical decisions


• Good understanding of reserving and the financial development of claims


• Experience working with TPAs or externally managed claims would be advantageous


• Confident dealing with brokers, policyholders, legal advisers, loss adjusters and other stakeholders


• Strong analytical, communication and negotiation skills


• Ability to develop technical knowledge across different classes of business

This is an excellent opportunity for an experienced Claims Handler who wants greater technical exposure and the chance to work across a varied international claims portfolio.

The breadth of the role offers the opportunity to develop experience across different classes of business while working closely with an experienced Head of Claims and a broad range of claims stakeholders.