Senior Business Control Specialist

Bank of America; Leinster; On-site; EUR 60,000 - 90,000; Full time

Job summary

Bank of America in Dublin seeks a Business Control Specialist to strengthen its QA/QC program within AML/ Financial Crimes. You will implement QA/QC strategies across lines of business, deploy monitoring, and verify KYC documentation for compliance with global standards.

You will collaborate with internal teams, may interface with auditors, and drive process improvements while upholding a culture of compliance.

Qualifications

• Experience executing QA/QC reviews in financial services.
• Understanding AML/Financial Crimes standards.
• Strong analytical and communication skills.
• Ability to collaborate with multiple stakeholders.

Responsibilities

• Execute testing to measure adherence to AML/Financial Crimes standards.
• Identify, research, and communicate process defects for remediation.
• Apply quality management disciplines across lines of business.
• Support compliant QA/QC program with sampling and defect handling.
• Escalate compliance risks and notify stakeholders.
• Influence business managers to enforce QA/QC policies.
• Interface with auditors and project leads as needed.

Skills

QA/QC testing

AML

Stakeholder communication

Quality management

Process improvement

Job description

Job Description:

Job Title: Business Control Specialist

Corporate Title: Up to Assistant Vice President

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Job Description

The GAO QA/QC team is seeking to strengthen its risk management and infrastructure by focusing on key AML customer due diligence processes that have high risk and significant visibility. The incumbent for this position will be part of the newly created AML QA/QC team that is responsible for implementing the QA/QC strategy across multiple lines of business by deploying enhanced control monitoring and reporting to drive process improvements and oversight, including quality assurance reviews of KYC refresh, periodic refresh activities, and customer due diligence documentation to ensure compliance with AML and Financial Crimes Global Standards.

Responsibilities

• The QA/QC Sr. Testing Specialist is responsible for executing testing that measures the adherence to AML/Financial Crimes Global Standard requirements and is accountable for accurate and timely test execution.
• This role interacts extensively with internal or external contacts to identify, research, analyse and communicate process defects for remediation.
• Applies quality management disciplines to validate adherence to all applicable AML processes executed by horizontal lines of business.
• Executes in accordance with the GAO QA/QC program requirements including sampling adherence, defect communications and defect reconsider decisions.
• Maintains a culture of compliance and supports the identification, escalation, and timely mitigation of compliance risks.
• Applies knowledge and expertise to influence business managers and peers to ensure enforcement of the QA/QC program.
• Notifies key stakeholders of trends and concerns to ensure timely response to quality issues.
• May interface with auditors, business, and support leaders.

Skills:

• Conducts QA/QC reviews following established Review Plans (scripts) to enhance employee performance and measure process/control effectiveness.
• Analytical and organizational skills with a focus on attention to detail and accuracy.
• Oral/written communication skills and ability to effectively engage stakeholders and foster collaboration.
• Ability to challenge and “ask the right questions” when performing QA/QC.
• Ability to multi-task, plan, and function in a self-directed environment.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.